They came out to assess the issue and said they would get back to me with an estimate, but I never heard from them again. I followed up as well and received no response. Very disappointing communication and follow-through.
BMS Garage Doors And Gates Inc.
- 90 hires
- Based in Redwood City, CA
- 8 years in business
- 10 employees
- Responds in about 40 minutes
- Background checked
- License verified
About BMS Garage Doors And Gates Inc.
BMS GARAGE DOORS AND GATES is a full service Garage Builder dedicated to building and improving residential and commercial structures according to client needs and desires. At BMS GARAGE DOORS AND GATES we’ll be with you every step of the process, helping clients finalize decisions. We’re committed to helping you get the space you’ve always wanted
Reviews
Yes. Johnny is very professional and knows what he is doing.
The issue was promptly identified and fixed quite professionally. Job well done. However I felt the price charged for the torsion springs may be more than that available in the hardware store. I tried asking about it, but no use since I already agreed on the price initially.
Alex did an excellent job replacing our old garage door opener with a new model. He was very courteous and professional and did a great job. Communication with BMS was a pleasure and pricing was honest & fair. No hidden fees or upsells. I would highly recommend hiring BMS again!
My experience with BMS Garage Doors was great. From inquiring for a bid to having a crew member come out was a total of 3 hours. I received a call when the crew member was on their way and was honest about the service that my garage door needed. Very professional and provided tips on keeping my garage door working optimally. Definitely worth checking BMS for your next garage service.
David was prompt and came to my home when he said previously. He repaired the garage door (springs) and lubricated the moving parts so the movement now is smooth. He recommends that we replace both springs when only one was broken because of metal fatigue and longevity (preventive maintenance) - I agree. Great job!
I found them very structured and transparent with their work delivery expectations.
My roll up commercial garage door broke, and in the same day i had a technician fiz my issue for cheap. Didn't add any unnecessary work, 5 stars!
Was extremely responsive and knowledgeable. Did great work.
Fast response.
Dvir responded immediately to my request for service and showed up for our appointment the next day right on time. He figured out what was wrong quickly, and our gate was repaired on the spot. He even completed some overdue maintenance at no cost while completing the repair. We’ll be sure to use BMS again if we have any problems with our gate.
I am delighted to write a positive review for BMS Garage Door and Gates who installed a new motor, track, and wheels for my electric sliding gate. After receiving quotes from multiple contractors, BMS's price was the most reasonable and their response time was excellent. From start to finish, the team at BMS was professional, knowledgeable, and efficient. The old motor was weak, and there was no sensor to automatically stop the gate which was a hazard and liability. BMS quickly identified the issues and recommended the best solution for my needs. The installation of the new equipment was completed perfectly, and the gate is now operating smoothly and quietly. After the installation, I did notice some leftover screws and concrete pit from the old motor post which looked a bit unsightly. I mentioned this to the BMS team and they were quick to come back and patch up the area, leaving everything looking clean and tidy. Overall, I am extremely satisfied with the outcome and would highly recommend BMS to anyone in need of gate installation or repair services. Their expertise, professionalism, and commitment to quality are truly outstanding. Thank you, BMS, for a job well done!
Submitted an inquiry to see if we can fix our existing gate opener (not installed by BMS), and received a prompt reply. After discussion we realized it's not worth fixing our current opener and we aren't quite ready to replace it outright – however the knowledge, honesty, and no pushy sales tactics in our conversations means we will be contacting BMS again when it's time.