Brighten Up Cleaning Co.

Thumbtack customerSep 2026

Appreciated the friendliness and thorough job done by Audrey!

Donna O.Aug 2026

They did a excellent job got rid of a lot of dust and cat hair the house looks great

Thumbtack customerJul 2026

I hired BrightenUp Cleaning for a 4-hour move-out clean. I made it clear that I did not expect the entire house to be cleaned—my priorities were the kitchen and both bathrooms. Despite spending 4½ hours on site (after the cleaner initially gave conflicting information about her arrival time), the work was substantially incomplete. The second bathroom was never cleaned, and although the kitchen looked clean at first glance, the insides and outsides of the cabinets were completely untouched, despite cabinet cleaning being included in the move-out service. Based on the condition of the home, it was difficult to identify what had been completed during those 4½ hours. I have attached photos showing the cabinets were left untouched. After I contacted the company, I was offered a 20% refund, which I was told would be processed by last Thursday. As of writing this review, I still have not received it. A 20% refund does not reflect the poor quality of the cleaning or the fact that key areas I specifically requested—and that were included in the move-out service—were not cleaned. I clearly communicated my priorities before the appointment. The work was incomplete, the quality did not meet the standard of a move-out cleaning, and the company’s follow-through has been equally disappointing. I would not hire BrightenUp Cleaning again or recommend it to others.

Sergio R.Jun 2026

Cleaning crew was professional and left the apartment in great shape

Shaikha A.Jun 2026

Cleaner was efficient and left the place very clean. I will definitely choose them again.

David W.Feb 2026

The entire team were very responsive and handled my needs quickly with good quality. Lots of communication and support.

Abigail W.Jun 2025

Overall cleaning was ok. I had requested a move out clean and they said they would clean walls and baseboards which were not done. I still had to go back through and clean more.

Janet a.May 2025

This was not an easy cleaning job and they did very well.

Mohamed E.May 2025

Isaac was professional and got back to my request quickly. He stayed in touch until he made sure all my requests and needs were met. He took the time to understand what I wanted and charged me exactly for what I needed. It was quick and hassle-free. The cleaning lady came on time and did a perfect job. I will certainly keep them on my contact list for future cleaning jobs.

Mina T.Mar 2025

Took pictures of my apartment without my approval and then someone reached out to check how the cleaning went, I reported the incident and they never apologized or got back to me… Unprofessional.