talks the talk ... but doesn't walk the walk.... NOT reliable, made promises but didn't deliver. Also, not sure about the "budget" in the name, the one quote i got was more than going with the window/skylight manufacturer which is always more expensive !!
Budget Exteriors
- 84 hires
- Based in Woburn, MA
- 19 years in business
- 6 employees
- Background checked
About Budget Exteriors
We don't merely install roofing, siding, and windows. We partner with those manufacturers in order to deliver the best possible solutions for our customers.
Reviews
I’m extremely disappointed with this company and would NOT recommend them. They replaced my roof last year, and because we didn’t have much heavy rain afterward, I assumed everything was fine. Fast forward to now, and the roof is leaking into my daughter’s bedroom. I have been calling for OVER A MONTH trying to get someone to come out and address the issue. Last week, I was specifically told that I was on the schedule and that someone would be coming out today September 1, 2026. I rearranged my day expecting them, and once again—NO ONE SHOWED UP and no one contacted me. Communication with this company has been terrible from the beginning. Even getting the original roof completed was a nightmare—it took approximately 8 MONTHS before the work was finally done. A leaking roof after only a year is already frustrating enough, but having to repeatedly chase a company down just to get a response makes it even worse. This is my daughter’s bedroom that is being affected. At the very least, I expect someone to communicate with me and stand behind the work that was done. I’m beyond frustrated and disappointed with the lack of professionalism, communication, and follow-through.
Lou and his team did a great job replacing windows in our home. He’s super responsive, explains this really well and has a genuine interest in helping out his customers I plan to use them again for various needs.
This was my second job with Budget Exteriors. Quality work and materials. Great team to work with.
John was through in explaining process, options , and walking around with us to show us options . We received much more detailed information from Budget than any other vendor .
Long lead time for windows but the installers knew what they were doing and end result was good
Completed the job quickly once permit from the city was recieved. Was great about providing what I needed to my insurance company.
Highly recommend
Very good
Lou is dishonest and unprofessional. After paying him the deposit and final check, we noticed the nails he used on the trim were rusty. We scheduled an appointment for him to replace the nails, but he refused to show up. He canceled 5 times in a row. During our final call, he denied responsibility and refused to answer my calls.
Budget exterior is extremely slow in response. Most of time they will ignore your message. Please be aware if you decide to work with them.
We submitted a request for an estimate for a roof replacement. Mike was quick to get back to us and had one of his guys out the next day. Despite being 15 minutes late, John spent a good amount of time with us, explaining what to expect to see on the quote and verbally gave us a fair quote. After receiving multiple other quotes, we decided to go with a different company for various reasons. Mike reached out to see if we could provide feedback on why and I, as a courtesy, told him. I thanked him for their time and that was it. I then received a berating email from John about why I was wrong, all the things the competitor should have on their quote and that there is no possible way someone could do it cheaper. I am glad we have decided NOT to use this company and give them our business. What an extremely rude and disrespectful way to conduct business. Be careful.
From start to finish, working with Lou and Budget Exteriors couldn't have been easier. My building has been wanting to do siding for awhile but have always been unable to do it because of the price. When I talked to Lou, he generally made it feel like you knew him for years. He got us a great price on siding and the quality is top notch. Here's the kicker too, from delivery of the dumpster to departure was only 6 business days. Workers were unreal, one of them was literally on his knees sweeping up the debris from the yard. I couldn't be happier with the way this turned out! I will definitely use them in the future and will be recommending them to my friends and neighbors! Thanks again! - Rick M. Dorchester, MA
The individual showed up late without informing me or apologizing. Upon reviewing the job, he continued to tell me he couldn’t do what I was asking but didn’t offer a reasonable solution. He sent me a couple of texts two days later telling me I shouldn’t proceed as planned again with no solution. I never received an estimate. Terrible!!!!
I love my windows, Angel and Ray were very professional, they still came even we had a winter storm the day of install, I know Lou tried to get me in his schedule as early as possible but it eventually got done. Thank you.
They forgot to complete a portion of my roof per my contract. I was told that they would come back and complete it since their workers made the mistake. It has been 5 months!! I was told it’s an hour job, and I had to wait my turn. When they charged me 10k they were here within a week!! Unprofessional, and I will be reaching out to a lawyer.
John and Lou and their crew were responsive and professional.I highly recommend Budget Eteriors for roof replacement.Great job thank you
We signed a contract for siding replacement in May 2021 and received no follow up or timeline for the job for six months. The excuse was that the city hadn’t issued a permit. Hundreds of houses in our neighborhood receive permits within days and other contractors informed us this is a non-issue and work can be started as long as the permit application is processed. Budget kept us waiting for six months and the only contact was with the estimator sent inappropriate emails with extremely unprofessional behavior. Our siding deteriorated and our house is leaking from storms, so we are left with no choice but to find a competent contractor who can do this job quickly. Budget has yet to return our deposit after the six month wait.
It was a real pleasure to work with the Budget Exteriors team. Communication was excellent. After talking to John, I could see where his approach to the job was going to give me the look and quality I wanted. The installation team were all really great folks. I couldn't believe how fast the installation went and how great it looks. Definitely recommend them.
We had Budget Extreiors install vinyl siding on an apartment building that we own. They did a great job. I cannot believe the transformation. Very happy with the quality of the work. It was a large building, installation took about a week and a half. They will be getting more of my business. I heard they also do windows too.
Services
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