Excellent moving experience! The movers were punctual, polite, fast, and very professional. They handled everything efficiently and made the whole process smooth and stress-free. I really appreciated their professionalism and positive attitude. Highly recommend!
Caldwell Courier LLC
- 460 hires
- 18 similar jobs done nearby
- Based in Gainesville, GA
- 4 years in business
- 3 employees
- Responds in about 1 hour
- Background checked
About Caldwell Courier LLC
We are a privately owned moving co/junk removal/delivery business serving Forsyth County and surrounding areas. Our minimum long distance charge for 1 bedroom/Family room dwelling is $1100 for $250 miles Our goal is to provide the gold standard in customer service whether you use my services one time or weekly.
Reviews
Top tier experience. Everything was handled with care and the process, from start to finish, was super quick. The team works well together and devised a plan of action when I wasn’t even sure of how to tackle everything. Would definitely do business again.
I loved these movers. I was given 3 movers with no extra charge. Everyone was polite, friendly, and efficient. They moved me with three flights of stairs with no complaints. I love this company and will book again
I hired Caldwell Courier for a local move and sent a detailed written inventory eight days ahead. Nobody ever followed up with a single question about it. On the day, they left a substantial portion of that inventory behind, and I've been moving it myself in my own car ever since. Although it was a three-bedroom house, I asked them to empty only one bedroom. From my own room I carried the few things I wanted out to the living room myself, and the only thing I asked them to go in for was three storage boxes. I kept the crew out of the third bedroom entirely, along with anything that wasn't ready to move. Left behind, all named in the list I sent: small electric lawn mower, some plastic garage shelving, spare twin mattress, IKEA-style tables I use as desks, and those three storage boxes from the main bedroom. They tried to remove the legs from one of the tables, decided they wouldn't come off, and didn't try the others - I have photos showing that they unscrew quite easily. Partway through loading, I said I'd take some of the smaller things myself. I only said that because of repeated pushback about "how much there was to move" - not because it was the plan. Midway through, someone asked me how the move was going. The one word I used was "contentious." When I paid and mentioned they'd left more than I expected, the owner told me only one item from my list hadn't made it. I have photographs of considerably more than that. He was quite dismissive, and the tone throughout was that the problem was my expectations rather than his estimate. His proposed remedy was a discounted return trip - paying the same company a second time to finish the move it had already quoted and been paid for? No, thank you. I declined. In all fairness, Caldwell Courier did several things well: the price quoted was the price charged, they arrived within the window they stated, nothing was broken (rare!), and the two movers worked flat out for three and a half hours in a 110-degree heat index, carrying the entire load down a steep driveway to the truck and then up a flight of stairs at the new house, working past dark - genuinely miserable working conditions which I felt terrible about. Which is why I tipped them $100 each - they earned every dollar. My complaint is not with them. An incomplete move is not a small thing. The two movers did a good, careful job with what they moved. But the company did not complete the job it quoted, and the owner's dismissive responses made the failure worse. I'd pay more to use someone else.
They were so helpful! They were able to move all of my stuff in record time. Great value! Great people!
Had an amazing experience with Jared and his partner! They were so kind, worked quickly, and with care. They ensured to start the time and stop the time via text so there was no misconstrued rates. The pricing is unmatched. They disassembled and reassembled my king size bed. They unmounted and remounted my TVs. They respected my carpet and took their shoes off. Definitely recommend and will use Caldwell Courier’s services again. They also do junk removal! 10/10!
Best movers I have ever used. Came early and worked without taking breaks until the work was finished. They even mounted a few mirrors and TVs that I could not mount by myself at no charge. I would use them again in a heartbeat. Again, I moved many times in my life and hands down this move was the easiest best I ever had!
I booked with these guys and they were VERY unprofessional, we had a time set for 9:30am to start but they informed me that the latest time they would get there is 10 am , the day of @ 8:30 am i texted them to confirm the move , they confirmed and let me know they not arrive at 9:30 am , I said fine that’s okay , I had to reach back out to them again to see what’s their eta at 9:55 am I texted asking them what’s the estimated arrival , they informed me that they would not arrive until 11:15 am and I asked for something anything back because of them being 2 hours late which really threw a dent in everything I had planned for the day , I hired movers to lighten the stress of moving but these moves will add more stress stay away , phone screenshots below
All and all got the job done. They worked efficiently and took care of my items. Would recommend -- also very responsive to messages. Thanks for a stress free move!
First, I hired Caldwell Courier, LLC to help me and my girlfriend move from Marietta Ga to Buford Ga. I had a few items to move out of my apartment from Marietta, I.e. a bed, 2 chairs, a table and a tv. They were to load my apartment and then head to Buford and load up a storage unit and then proceed to the new apartment 15 minutes away from the storage unit in Buford. They were scheduled to arrive to me in Marietta at 4pm on 09/16 originally. Then it changed to 4pm-5:30pm a few days before. Then, the day of I was contacted by them to be told that they were running behind because he didn’t plan the previous jobs correctly. The eta changed to 7pm. He asked me if it was possible to reschedule for Monday. I informed him that I couldn’t because my lease ended that day and I had to be out by end of day. He arrived to my apartment in Marietta at 6:45pm. They proceeded to load my items on the trailer and then we headed to Buford to load up storage unit, approximately a 45 minute drive. Upon arrival at the storage unit, he stated that it would take them until 2am to finish the storage unit because there was a lot of stuff and he would have to up the price by $100. We were cool with that. He suggested getting the bigger items only that night and that he would return on Monday to finish the storage unit. Again, we were cool with that. He then proceeded to say that he couldn’t get the recliners because he needed more help and needed time to put a crew together. So we only ended up getting mattresses, a table and a tv out of storage. Fast forward to the new apartment 15 minutes away, he implied that I did not tell him about the stairs even though it states that on thumbtack that both destinations had stairs. He stated that he definitely should’ve gotten more information. He stated that him and his helper were tired and couldn’t do the stairs so he took everything off of the trailer and left it on the ground. He stated that he was the bad guy in this situation but he was just tired. He also stated that he would just keep the $100 deposit as payment and I didn’t owe anything else. I ended up paying a neighbor whom had just moved in as well to help me move my stuff off of the ground up to my apartment. I then had to hire another moving company, Fox moving, to come out on the following Monday to finish unloading the storage unit. All in all, I was out close to $1000.00. I don’t think my situation was handled correctly/professionally. It’s not my fault that he was tired or possibly overbooked himself. It’s his job as the business to ask more questions about the project before committing to it. Highly dissatisfied with this company. I’ve also attached photos.