Did not show up on the schedule today.
California Roof Pros
- 9 hires
- Based in Concord, CA
- 42 employees
- Responds in about 5 minutes
- Background checked
About California Roof Pros
Welcome to California Roof Pros! Based right here in Concord, we are your trusted local roofing experts serving homeowners and businesses throughout the entire region. Whether you need a quick leak repair, a complete roof replacement, or a routine inspection, our experienced team is dedicated to providing top quality craftsmanship and honest, dependable service. We look forward to earning your trust and helping you with your next project.
Reviews
Nothing to say
Scheduled appointment for 8am, no show, they said they scheduled “training” over the appointment. Calls and schedules for 4pm, no shows that as well.
They admitted an AI runs their message service. We messaged them, and whoever answering their message service clearly stated that Saturday at 10AM works. We scheduled our entire day of home inspection, realtor meeting, etc etc based on this and canceled a flight with at least the expectation that there was going to be SOME availability on Saturday. A human rep called the following morning and says sorry actually Saturday was full since at least several days ago. The AI obviously just says ok and confirms any time appointment time you ask from it, so their agent - whether it be human or AI - is not trustworthy. The human rep repeated the disclaimer “we’ll have a team member confirm availability” as an excuse, but to me this is very unprofessional service and frankly dishonest in an attempt to get us “on the hook.” California Roof Pros had a dishonest rep (human or AI) provide us with misleading info when we needed them most.
I was asking for an inspection for my roof, there are way too many questions and way too technical details to answer before they can move to talk about availability…. If I know all of those, I won’t need the inspection in the first place
California Roofing Pros came to do an estimate very quickly. Unfortunately their pricing was 3x to 4x higher than other quotes. They later explained that the estimator was new and dropped their price to only 2x higher than the other quotes. I can’t comment on their workmanship since I went with another vendor.
Communication was dropped by contacted vendor, not sure if a project will work the same but I cannot imagine myself having to follow up, catch up with the vendor during repairs. Appreciated
Services
California Roof Pros★ 4.7
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