Informative, prompt and very helpful
Captain Clean Restoration CO
In high demand
- 114 hires
- Based in Chicago, IL
- 26 years in business
- 11 employees
- Background checked
About Captain Clean Restoration CO
Captain Clean Restoration CO Large enough to serve. Small enough to care. Captain Clean Restoration specializes in insurance-driven water, fire, and mold damage restoration. We’re certified by the IICRC and trained to follow industry protocols, building codes, and safety standards. Whether you're dealing with a burst pipe, smoke damage, storm-related flooding, or a mold problem — we don’t guess, we document and restore the right way. We’re not just contractors — we’re also experts in insurance claims. We have public adjusters on staff who understand your policy and can help make sure everything that should be covered, gets covered. Most contractors don’t know the language of insurance. Most insurance adjusters don’t know the field. We speak both. Our team builds scopes of work that follow real building standards, not shortcuts — and we back our work with photos, dry logs, and compliance documents. That’s how we consistently help our clients get the full value of their claim and restore their property correctly, the first time. We use state-of-the-art equipment, maintain proper certifications, and keep up with the latest regulations for asbestos, lead, and microbial contaminants. We work across Chicago and surrounding areas, and we treat every home like it’s our own. If it needs to be cleaned, dried, documented, or rebuilt to code, we’re the team you want on-site.
Reviews
Performed a quick turnaround and was able to schedule an air testing even though it was on short notice. Would recommend.
To whom this is concerned. I hired Captain Clean and Restoration Services for the work. However once they were on site could not complete the work due to a continuous flow of water pouring into the basement. I hired a professional plumber to come in and evaluate the source of the leak. It was sewage water and a sewage leak. And a busted pipe. Once that was the issue, I reached out to Captain Clean and Restoration service and told him that his service was no longer needed. And was going to pay him for 9am.-12pm. But he threatened the plumber, because I got a call from him stating that he was disgruntled because I didn’t need his services at this present time until the sewage pipe and the pipe inside the basement was fixed. And he left the debris (sewage) on the second floor which was not affected . upon leaving the property on the second floor (sewage) . I m a man of honor, but I can’t have these actions taken. I was going to call the law enforcement, because of his actions.
I received a total of three estimates for asbestos abatement. I decided to use Captain clean restoration due to the thorough explanation and professionalism received from Will regarding the process and what to expect. The estimate was fair and competitive, I would’ve given them five stars, but there was a slight delay with me receiving my initial estimate. Nonetheless, I will be utilizing their services for an additional project.
Jason and his team are the pros you need for mold remediation. Not only is the team knowledgeable about remediation process and standards, they are responsive, affordable and really care about the quality of work and service provided. I needed mold remediation done after an appraisal to sell my house. Despite the short time line and the scope of work. Jason’s team was able to deliver exceptional results. The final product was so good, the appraiser declined coming back out for a re-inspection. Thank you again Captain Clean, I recommend this pro and will definitely add them to my list of preferred contractors for future projects.
Great quality of work and very professional!! I highly recommend them!
Came. Y to give an estimate, and never heard from them again!
Responded to my inquiry in a timely manner. Checked the crawl out and explained what was going on and what needed to be done. Very professional and easy to work with.
Spoke with Jason and he was very knowledgeable in regards to the entire process and he gave me a price. I scheduled service with a 2 hour time frame to start. On the appointment day 20 minutes after the two hour time window, I texted to see if we were still on and was told he wasn’t gonna make it due to being short on employees that day. Understandable things happen. I sent 2 more texts to check availability but i didn’t receive a text back. I Called him days later and he told me to call the main number to schedule and that id be contacted back by him. I called and left my info with a person and was never called back. I think he under estimated the price and didn’t wanna stand by it.
Captain clean responded quickly and came out to see the issues we had; said I would get a quote within 1 day. It has been almost a month and I never heard back. Non responsive during a time I needed a quick response. Won’t call again.
Second time around on hiring them Will continue to do so Excellent work Very fair and honest with pricing
Maurice did a great job. Very professional and Thorough, Carpets look brand new after Maurice was done
Very reasonable prices and kept me up to date with everything that was going on.
Very knowledgeable. Explained each step of the way. Worked within their budget and the final product was good. Schedule and communication was not always the best but positive experience overall
We are still working to complete certain things but so far so good
These guys did an awesome job moving water damaged floors from our kitchen -- super professional, helped educate me on the process and was able to schedule quickly! Thank you!
Jason is very knowledgeable and takes the time to educates the consumer on the components of the work that needs to be performed. This provides for an authenticity level that the other contractors are lacking. He also made recommendations and provided guide on the pros / cons of these recommendations. His crew is very hard working and carry a professional demeanor in their task completion. Highly recommend his services, as they went beyond the basic that other companies are providing.
We hired Captain Clean Restoration to abate some presumed asbestos wrapping that was on 90+ linear feet of galvanized piping in our home. The crew arrived on-time and the work was completed within the amount of time estimated. The entire crew was very professional and polite. We couldn't be more pleased with the quality of their work --- we really consider ourselves lucky to have found Captain Clean Restoration for this project! We had an independent 3rd party Air Quality Testing professional test the worksite after the presumed asbestos material was removed. Not only did he say the air was clean as a whistle, he also said "I've come to test on a lot of sites....you hired a really great crew to do the asbestos....they did an awesome job". We agree! Thanks so much!
Super knowledgeable, experienced, professional, planning, etc.
Will absolutely work with CC again. After a leak in the unit above, the ceiling and walls in my kitchen were a disaster. CC restored the kitchen to like new within budget and were extremely easy to communicate with. Always responsive and always polite, cannot recommend them highly enough.
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Captain Clean Restoration CO★ 4.5
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