Significantly cheaper but seriously poor job. Bad communication, they skipped cleaning the dryer vent I paid additional for, and sprayed dust everywhere. Also for some reason needed to bring an open carry to a vent cleaning job?
Carolina Ductmasters, Inc.
Great value
- 141 hires
- Based in Arden, NC
- 29 years in business
- 12 employees
- Background checked
About Carolina Ductmasters, Inc.
Carolina Ductmasters has been in operation since 1997 and services the Carolinas through our locations in Asheville, Greensboro, Winston-Salem, North Carolina, and Greenville and Spartanburg, South Carolina. Our company cleans and services both residential and commercial air ducts, including mold remediation. In addition, we are also available for dryer vent cleaning, fireplace/chimney cleaning, inspections and repairs, and kitchen hood cleaning. Let the technicians of our family-owned and operated company provide you with a complete system cleaning. We have over 26 years of experience, and it shows in our work. At Carolina Ductmasters, no job is too big or too small for us. We are committed to providing you with the highest-quality service, evidenced by over 1,500 customer reviews. We are licensed, bonded, and insured for your safety. Contact us today for all your air duct, fireplace, and dryer vent cleaning service needs. We offer free estimates! Call us - we service Arden NC, Asheville NC, Greensboro NC, Winston Salem NC, Greenville SC, Spartanburg SC and surrounding areas.
Reviews
for starters, not expect payment in full before doing the job. calling and following up when they say they will and not passing me off to other people. not lying about things that need fixing on things that don't exist. Either fix the problem or get me someone who will. Don't lie, or try to avoid the issue! Much needs to be discussed in detail. I don't like spending over $3000 and nothing has changed. I don't hear solutions or suggestions, just excuses!! I will be glad to tell the full story on Facebook as well.
Robert and Dwight were quick, kind, and did an awesome job. Saved me so much time, tool cost, and risk (rooftop scaling in the rain). 😅 Beyond grateful for their service. Thanks, guys!
Great customer service! Explained the process, gound the issue with my dryer vent, and corrected the issue. Would highly recommend!
Carolina Ductmasters came in with a shop vac and cleaned my stove from inside the house. They didn’t use any cleaning brushes nor did they go up into the chimney liner. They said that was how it was supposed to be done. I expected them to clean it from the roof thoroughly. They charged me a service fee of $150.00 and said they would get back with me. That was 3 days ago.
Showed up early and did the job well. Would hire again.
My house was built in the 50s the ducts had NEVER been cleaned. They told me it was the worst house they had ever done! That would have been insulting, but I had just purchased the house so that dirt is on someone else haha
Very expensive repair of chimney crown
Carolina guys were professional and friendly- knowledgeable and explained everything, did a GREAT job!
They were informative, punctual, and professional. Did an outstanding job on aged apartment building, in very much need of their services. Definitely would hire again and have them back.
Fantastic service. Very professional and efficient. Job very well done at reasonable cost. Thank you!
Excellent work! I am renovating a house that had renters who smoked and hadn’t used an HVAC filter in I don’t know how long. Crew came out and put a lot of effort into getting the job done right. I replaced the entire HVAC unit a week later and the team performing the work said the ductwork looked very clean. They were surprised to see that in light of how bad the rest of the house was. I would definitely use Carolina Ductmasters again.
I called on a Saturday and they were able to get out first thing Monday morning. Bryce was polite and efficient, and even made sure I got to see all of the lint he removed from my dryer vent before he cleaned up! Great company, would definitely use them in the future.
Showed up on time, reasonable cost, honest assessment of work needed when could have pushed for more cost that wasn’t needed. Would call again.
They came on time got right .Iwill use them again
Hired them for chimney cleaning / 2 firepkaces - $475 for about 30-35 minutes of work - they don’t do any kind of chimney repair work - so just expect them to vacuum the area. It didn’t seem like this is really their area of expertise - not sure - seemed like a lot of money for what they did.
Good
Services
Carolina Ductmasters, Inc.★ 4.6
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