horrible, I called. spoke to a guy briefly, and got disconnected never called back. wow! what is wrong with the human race? there's no interest, dehumanized with AI? I DONT KNOW, VERY STRANGE CALL AND I called back several times no pick up. lol smh
Casabella
Great value
- 75 hires
- 8 similar jobs done nearby
- Based in Longmont, CO
- 23 years in business
- 1 employee
- Responds in about 2 hours
- Background checked
About Casabella
We've been Colorado's #1 cleaner for more than twenty years, with more than 50,000 cleanings under our belt. And unlike most cleaners, we deep clean your home every time we clean! When we first clean your home, we do a thorough deep clean from top to bottom. After that, we deep clean a specific area of your home on a rotating schedule. This ensures that your home gets the right level of clean at the right frequency. We'd love to learn more about your home, give you some time back, and give your house that sense of "ahhh." Call us to today to learn more about Casabella and see if we're a good fit for your cleaning needs.
Reviews
The cleaning crew arrived late, and the service took nearly twice as long as originally quoted. The initial cleaning was also significantly more expensive than what I had been told. Without my consent, they put me on a recurring service schedule I never requested. On two occasions, I canceled within their stated 24-hour window. Despite having my cancellation in writing, they still showed up to my locked house. The second time, they even charged me for a cleaning that never happened. When I requested a refund, both I and my husband were ignored. They have since stopped responding to texts, emails, and phone calls. This company charged for services they did not provide, refused to communicate, and failed to honor their own policies. Stay far away—they are dishonest at best and predatory at worst. Update: After my initial review, the company messaged me to dispute my claims. I pointed out that I was in fact charged $189 for a cleaning I canceled 24 hours in advance. They then acknowledged the charge, refunded me, and apologized for the miscommunication. They stated that “And I wasn’t aware that you were charged. We have 300+ recurring customers and those services are charged automatically.”
I need to reschedule another time. I thought we had until I asked about bi-weekly and never heard from them again. Call me Laurie Buchl 7206350933
Excellent cleaning!
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Team 4 did an excellent job!
Great team. Respectful and incredible job.
They did a good job and arrived on time.
We were surprised at what a long time it took for 3 people to clean our home but very pleased with the job they did.
The Casabella team did an amazing job today! This was our first clean with them and our house looks fabulous. We will continue to use them for our regular cleanings.
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Casabella★ 4.8
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