All around a great company to work with. They answered my questions and arrived on time and performed the work in a timely manner. Would definitely work with them again.
Certified Chimney Service, Inc.
- 165 hires
- Based in Bethpage, NY
- 31 years in business
- 8 employees
- Responds in about 5 minutes
- Background checked
- License verified
About Certified Chimney Service, Inc.
I’m the owner of a locally trusted chimney and masonry company with over 31 years in the industry. I’ve been working on chimneys since I was young, and I’m proud to be one of the longest-certified technicians in our area. My team of 8 professionals and I handle everything from routine chimney cleaning and yearly maintenance to full chimney rebuilding. We also install and repair chimney liners and caps, clear blocked chimneys, and take care of brick, stone, and concrete repair. We treat every home with professionalism and respect, focusing on safety, clear communication, and quality workmanship on every job. If your chimney or fireplace needs attention, contact us to schedule an inspection or service.
Reviews
Cal and assistants were punctual and courteous. I called for a cleaning. It turned out to be a 5-6 hour job. Cal explained what he needed to do. when job was finished, Cal explained what was done. I will not hesitate to call them next year for a cleaning. They did a wonderful job.
staff both on job and on phone pleasant. had to come back to finish job. made and appointment for saturday between 2pm to 6pm. never showed up that day or call why they didn't show. sent email on following monday morning for 2-4pm. then sent another mail changing to 11am. started out on time for initial estimate visit.
I made an appointment with them almost a week in advance. I made arrangements to have someone at my house for the appointment to sweep the chimney. Then the day of they tried to tell me I never gave them the address so they gave my appointment away. I absolutely gave them my address. I had to call in to find out why my appointment was rescheduled. Very unprofessional and very irritating. I have made so many appointments with contractors through thumbtack and never once had this level of miscommunication. Update 10/02/2026 in response to the company’s reply: After several days without communication, I messaged them through Thumbtack to confirm that the appointment was still scheduled. Their response was simply, “Call office at…” I did not see that message until the day of the appointment and was unable to call until around midday. When I called, I was told that my address was missing and that the appointment had been given away. I pointed out that I had provided the address in the Thumbtack conversation, which the representative then acknowledged. I was told the appointment had been moved to two weeks later. I use Thumbtack because I do not have time to call multiple contractors and coordinate appointments separately. I have successfully scheduled many contractor appointments through Thumbtack, and I reasonably expected the appointment offered and accepted there to be honored. I had made arrangements for someone to be present, so this last-minute change was extremely frustrating. This is an addition to my original review, which accurately reflects my experience.
Dylan and his team are phenomenal. They came early and gave an unbeatable price. They got everything done relatively fast. They installed a chimney liner and walked me through the process along with providing a lifetime warranty on their service and a good deal for annual maintenance.
I would absolutely recommend working with Certified Chimney! They came in for an inspection and quickly prioritized helping rebuild our chimney after discovering the bad shape it was in. They had a crew there the next day to help us. We were in good hands throughout the whole process. Thank you!
The job looks great and it is also backed by lifetime warranty. Chuck, the company owner, pays attention and is willing to work with me. He has sent one of his best teams, Paul and Kyke, to work on cleaning my chimney, replacing the exhaust pipe from the oil burner and replacing the stainless steel chimney chasis covet and caps. I like the way Paul and Kyle work. They are very professional, answer all of my questions and make the is done right the first time. Sometimes they go beyond too. I would recommend Paul and Kyle any time. Now my wife and children can feel safer. Thank you Chuck, Paul and Kyle.
We had an excellent experience with Al. The work we needed was completed within an hour and at a reasonable price. We will absolutely be keeping the team in mind for future work!
Contacted vendor via thumbtack Sunday. Confirmed job on Monday via phone call from vendor. Onsite estimate set for Saturday. It’s Saturday, after the scheduled appointment time so I called them and was told the appointment has to be rescheduled. Also told that the scheduler must have given me a call but there is no call on my call long or voice message left. Not the type of business I would move forward with.
Very professional and easy going to what has to be done. Thank you!
I think it fair to hold off on writing a review right after a service is performed. You never know what you are going to find (out) days after. Really enjoyed the experience of setting up the appointment with them. As advertised they inspected and swept both my fireplace chimney and (gas fired) furnace chimney for the price as agreed to prior to their arrival. Clean organized and friendly. As a result of their inspection I was told my damper needed to be replaced and was given a quote to replace damper on the fireplace chimney with two different replacement options. One around $1,175.00 the other around $975.00. So far, so good. The following weekend had a handyman come through for something unrelated and asked him to take a look at the damper. Long story short within 10 minutes he was able to reinstall the bracket with a new anchor (screw) on the damper chain bracket. (No Charge) As friendly as they were they could have offered or just tried reinstalling the bracket. My existing damper operated as intended just need to be re-anchored to the inside of the fireplace. Last thing of note, they had to replace the bag in their vacuum prior to beginning work in my house. Later when I took out the my domestic garbage I found that they had put the ash vacuum bag in my trash. I have no issue with that. The issue resulting is that they put it in my trash and the ash dumped out of the bag to the bottom of my relatively clean wheeled trash bin. On top of the rate I was quoted; I tipped them $40.00 for 2 guys.