Christiano Moving Services.

Thumbtack customerSep 2026

Booking was easy and they where reasonable priced. They moved my son out of his apartment and into a storage fast!

Thumbtack customerJul 2026

This company is outstanding! They are professional, respond quickly, get the job done efficiently, and deliver excellent quality work. The entire process was smooth from start to finish. I highly recommend them to anyone looking for a reliable company for their next move.

Thumbtack customerJun 2026

These guys are great! Personable, compassionate, hardworking, fast, reliable and fair, even with some curve balls. They know how to get the job done regardless of unexpected issues, as there was while moving my elderly mother and I into a new place. Both locations presented challenges with access, yet they found a way to make it work efficiently even with a large amount of boxes and difficult items to maneuver. Highly recommend!

Thumbtack customerJun 2026

I genuinely hate leaving negative reviews for small businesses because I know how important reviews are. Unfortunately, I can’t honestly recommend Christiano Moving Services after my experience. This is going to be a long review, but it all comes full circle. For context, this is the exact message I originally sent when requesting a quote: “Hello, I hope all is well. May I please have a quote for a move this week on the 26th? I’ll be moving about a small apartment’s worth of stuff. Heavy items include a bed frame/mattress, nightstands, TV stand, couch + accent chairs, and coffee table set. The rest are boxes. I’ll need a truck and we’ll be moving everything into a drive-up storage unit about 9 miles away.” This was their exact response: “Our rate for 3 men would be $150/hr and 2 men is $120/hr. 2 hour minimum + $60 trip fee for all moves. 2 men are for small apartment moves. 3 men required for 3rd floors. Our moves are all inclusive; gas, 24ft truck, mileage, 2 or 3 experienced movers, full disassembly and reassembly of furniture and beds. Free wrap, tape and use of moving pads to protect furniture.” I then asked: “So to confirm, for 2 hours with 2 movers it would be $240 + the $60 trip fee? And that includes wrapping furniture and disassembly if needed?” Their response was simply: “Correct.” That confirmation is the entire reason I booked them. My expectation was that my move would cost $300 total, exactly as quoted. I had been shopping around for movers and was sold on the advertised “all-inclusive” pricing. Although… if it’s “all-inclusive,” why is there a separate $60 trip fee? So technically it isn’t all-inclusive. But whatever. I was tired of shopping around and decided to move forward. Now onto moving day… To start, I was rescheduled twice. My move was originally scheduled for Thursday at 4:30 PM. I texted them that morning to confirm, and only then was I told the appointment needed to be pushed to 6:00 PM. Had I not reached out first, I’m honestly not sure when I would have been informed. Then, at 5:16 PM, I received another message saying they were still two hours away, meaning my move wouldn’t even begin until well into the evening. I tried to reschedule, but they were booked for the next two days, and I had to be out of my place in two days, so I had no real choice but to continue. When they finally arrived, there was no introduction, no apology for being late, and no acknowledgment that they had already rescheduled me twice. The man who I’m assuming is the owner walked in with two additional movers, even though I specifically booked and was quoted for two. The assumed owner walked through my place, looked around, and immediately said, “You have a lot of stuff. You said you didn’t have a lot.” I honestly just stared at him for a second because… what? I responded that I specifically said I had a small apartment’s worth of belongings, which was exactly what I had. He then says, “This is going to take a long time. It’s late.” To which I responded, “It’s late because YOU were late and rescheduled me twice.” He then proceeded to tell me the move would take 2½–3 hours and attempted to charge me an additional $135, partly because he brought three movers instead of the two movers I specifically booked and was quoted for. I never requested a third mover. At that point I felt completely cornered because I needed to be out of my place, so I reluctantly agreed just to get the move completed. I’ll also say this: the advertised “all-inclusive” service honestly felt like a selling gimmick. They refused to move my TVs because they weren’t boxed, despite advertising that wrapping was included. I ended up wrapping my own mirrored coffee table just to save time, and the only item they wrapped was the TV stand. Meanwhile, there were multiple other pieces that should have been wrapped if the service was truly “all-inclusive.” Quick side note: He also used my restroom and left the toilet seat up. While I completely understand needing to use the restroom, leaving the toilet seat up in someone else’s home just felt unnecessarily inconsiderate. When we arrived at the storage unit, the owner complained that it was too small and insisted everything wouldn’t fit. It fit perfectly. Exactly as I knew it would. Finally, when the move was complete, I checked the timer I had started the moment they picked up the first box. The entire move took 1 hour and 40 minutes. Since there is a two-hour minimum, I fully expected to pay for two hours. Even with the extra (unrequested) mover, I calculated the total as: • 3 movers for the 2-hour minimum = $300 • Trip fee = $60 Total: $360. Instead, the owner suddenly claimed there was a 3-hour minimum for three movers, despite never mentioning that anywhere in our messages. When I showed him our text conversation proving exactly what had been quoted, he started scrolling through the messages like somehow the words were magically going to change. At that point, I was literally standing there explaining his own pricing back to him. I told him, “I’m only going off exactly what you quoted me. Had your quote been anything different, I would’ve booked another company.” He then began telling me he had driven two hours to get to me, wasn’t making any money on the job, and that he and his guys needed to get paid. He also repeated, “It’s late. I didn’t want to get home late.” Respectfully, none of those things have anything to do with me, nor were they part of the agreement we made before I booked. Those are business planning issues, not customer responsibilities. Eventually he says, “At least give me $380. I need to make some money.” Mind you… Even after everything, I had already planned on tipping $10 per mover. Not at all because the service deserved it, but because I know what it’s like running a small business. I ultimately paid $390, $90 more than the original quote. Do you think I got so much as a “thank you”? No. No apology for being late. No apology for rescheduling me twice. No acknowledgment that I paid significantly more than I had originally agreed to. He simply walked away. He turned around, asked if he needed me to get through the gate, I said no, and he then turned back around and continued walking to the truck. I said, “Ok, Goodnight. Thank you. Drive safe.” Ignored….. He got in the truck… …and drove away. What’s crazy is this still isn’t even everything that happened. I’m intentionally leaving things out because this review is already a novel. I’ve hired movers before, and this was by far the most disappointing customer service experience I’ve had. The moving itself was completed, but the communication, professionalism, the attitude from the moment they walked through the door, the pricing inconsistencies, the complete lack of accountability, and the overall customer experience left me feeling completely taken advantage of. I don’t enjoy leaving reviews like this, especially for small businesses, but I also believe people deserve to know what kind of experience they may be walking into. I hope this review encourages improvements because no customer should have to negotiate the price they were originally quoted after the work is already underway, and they certainly shouldn’t have to deal with an attitude from the very people they hired after already dealing with repeated delays and unreliable service.

Thumbtack customerJun 2026

They can keep original time. They can not try to hustle you.

Thumbtack customerMay 2026

Felipe did an excellent job with my move! He was attentive and took care with my items. Very professional and great customer service. Felipe hizo un excelente trabajo con mi mudanza! Felipe fue muy atento y cuidadoso con mis cosas. Muy profesional y los recomiendo muchísimo!

Thumbtack customerMay 2026

Very professional team and efficient work. Our elevator broke down last minute and their team were able to help us move all our stuff down 4 stairs including heavy items. Really appreciate your hard work

Thumbtack customerApr 2026

10/10 experience! Fast and efficient!

Thumbtack customerJan 2026

Reached out to him early this morning, and he agreed to make the move for me at 5pm, but he was able to adjust it early and he was there on time. Got all my items clean and furniture assembled beautifully. Thank you so much I'm very impressed.

Mansa M.Mar 2025

Christiano Moving Services was truly amazing. For starters they provided me an excellent price. I am currently out of the contra, and I was able to fully coordinate a move out with them. They disassembled my bed and table, loaded my boxes and bags and took everything to storage, cleaned my storage and placed everything neatly and nicely in my storage. They kept excellent communication, and took pictures of all of their steps as they completed them. I would recommend them to anyone. I greatly appreciate the work they’ve done for me, and if needed I’ll definitely be requesting their services in the near future.