After a loved one passed away, I needed help moving a few belongings from an assisted living facility. I contacted Clay’s Moving Atlanta on Friday for a Saturday morning move, and they delivered. Deione and Terez arrived on time and were courteous, professional, and efficient. I highly recommend their services and would gladly hire them again.
Clays Moving Atlanta
- 110 hires
- Based in Atlanta, GA
- 14 years in business
- 8 employees
- Responds in about 1 hour
- Background checked
About Clays Moving Atlanta
Clay’s Moving is a family-owned and operated moving company established in 2012. The business is run by myself, Ray, alongside my wife and son, and supported by close family friends we trust like family. With over a decade of experience, we take pride in providing reliable, honest, and professional moving services. Being family-operated means we treat every customer and every move with care and respect. Whether you’re moving a home, apartment, or need help with loading and unloading, our team works hard to handle your belongings safely and complete every move efficiently and stress-free. For added peace of mind, we also offer protection plans for your belongings during the move. At Clay’s Moving, we believe strong work ethic, clear communication, and personal service make all the difference. When you hire us, you’re choosing experienced movers who genuinely care about making your move a positive experience.
Reviews
1st issue :Read the fine print “ clays movers destroy admittedly my new 75 inch tv and my 55 inch tv by not boxing properly but did not replace or pay them. They relied on the contract which only covers the customer at ,.99 cents a pound. So I lost close to a thousand and they refunded me 100 bucks. I don’t think intentional damage should apply to this policy but I would need to go to civil court 2nd issue - clay quoted me 6 hrs move time . In my head I’m like this is great they will have me finish, but then the movers were late over an hour, then upon arrival they didn’t begin loading for another two hours, and one continued on his phone and stopping to rest from cramping up due to dehydration. When the timing took longer , no way I saw this as the customer fault but Clay sent me a revised bill almost as much as the initial bill bill as if the extra time was my fault Thru didn’t even get all my items out the house. After my stuff being damaged and being over charged, I still had to make several ral trips in my car to grab stuff clearly marked but was left behind. They had a large truck but my items were only half of the truck yet I was charged as if the timing was my fault . I think that is a rip off . Save yourselves the upset and money
Very responsive and professional; crew was able to complete my move in less than 2 hours.
The two people came and did their job even though they were four hours later from what was initially told to me! The biggest issue is paying $715 for 5 hours and being told that I would get the remaining difference back. They only worked slightly less than 3 hours and when I text back the number that was communicating with me there was no response until today when I decided to text that number back and tell them a review is coming for their unfair practices! To other customers try to avoid them if you don’t want to be swindled because there is a higher chance I will never get the remaining balance back but let my experience be a teaching moment for others!
Aside for a quick response time and genuinely the nicest guys that came to move...the whole experience was awful. There was no efficiency when packing my place so it took way longer than it should have. They stopped for gas and the time was not deducted from my hourly. I had to pay 1/2 up front for a deposit which is crazy. Then was forced to pay an extra hour or the movers would leave all my stuff at the loading dock and take the truck, even though I packed 1/2 of it myself and helped unload. Not too mention that a lot of my items were damaged. My tv edges were scrapped. Ceramic pieces broken. NOT HAPPY
This was a breeze from start to finish!! I will use them when I find my forever home!
I would highly recommend this moving company as they went above beyond to make sure my mice went well. The communication from start to completion was on time and professional. Ray was extremely accommodating and the movers were extremely pleasant and worked until the job was complete. We had a mild hiccup during the beginning part of the move, but Ray & his team corrected it, ensured everything else went well and finished on time. I would definitely use them again!
BEWARE! Our experience with Clay's Moving Company was extremely disappointing. The crew damaged multiple pieces of expensive furniture, caused significant damage to our hardwood floors, and appeared to be inadequately trained. They arrived without many of the basic moving supplies they were contracted to provide and even refused to use moving blankets to protect our furniture. One of our dressers was dropped off the truck and shattered in the parking lot. They also pushed our custom-built pantry across our patio without any protection, damaging the pantry and leaving paint scraped across the patio surface. In addition, they left extensive scratches and damage throughout our hardwood floors. Rather than train their movers, they would prefer to fight any liability after they damage items. If you value your home and belongings, I strongly recommend choosing another moving company.
Overall: Unprofessional with poor communication. Pros: The move was completed, and the two movers who showed up were kind and respectful. Cons: Pricing was misleading. The hourly rate advertised on Thumbtack changes depending on the number of movers, but this wasn’t stated on their page. They arrived late with no notice. I had to reach out, and then was told they’d be short one mover. The job started 30 minutes late. Truck size was smaller than advertised (20’ U-Haul instead of 26’). "Provided packing supplies for kitchen" was a few boxes Movers arrived without basic tools (no pliers, screwdriver, etc.), despite being shown what needed to be moved. i.e. washer and dryer They damaged my dryer knob and didn’t inform me—just left it off to the side. After the move started, I was told I would need to pay full balance at the halfway point which was not stated upfront or in the contract. I had to remind them to take items that were clearly discussed beforehand (like the TV). Was told after the move started that they usually don't move exercise (my spin bike) equipment and wasn’t covered under their policy—this was not in the contract but it was nonetheless moved as a "one time courtesy for me" I’ve moved over 20 times and have never experienced this level of disorganization and lack of transparency.
The movers damaged several of my items during my move. They slid my dressers down the stairs instead of properly carrying them, and I personally witnessed them drop my deep freezer and washer off the dolly. My furniture and appliances are scraped up and damaged badly. Now the company is asking me to provide proof of purchase before they will reimburse me for the damaged items, which is completely unacceptable considering the damage was caused by their movers and witnessed during the move. I would not recommend this moving company to anyone based on my experience.
Services
Clays Moving Atlanta★ 4.3
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