Initially Kate cancel my cleaning because an employee quit. I tried again later to see if they had coverage. I booked a two day job and they canceled at the last minute the second day. I was flexible and expected the same. To be fair they moved an appointment for me when I had a doctor appointment. There were many things they don’t do (windows, mirrors, wipe down outdoor furniture, move garbage cans to clean under, vacuum area rugs, etc ). They only provide very basic services. Most recently, the cleaner they sent came an hour early. I said she could go ahead and start but she insisted on waiting for the other cleaner to arrive an hour later. She said the office was disorganized and confused about the time zone change and the owner Kate was not responding to their messages. Next I got a text from the company canceling the cleaning that day and terminating the service. I drove 3 hours round trip to meet the cleaners at the house and they canceled before a big family gathering that weekend leaving me in a terrible position.
Cleaning by Kate LLC
In high demand
- 5 hires
- Based in Elizabethtown, KY
- 4 years in business
- 2 employees
- Background checked
About Cleaning by Kate LLC
Cleaning by Kate is a cleaning company serving Hardin county and the surrounding areas. We handle one-time and recurring cleanings. We do AirBnB turnovers as well as commercial cleaning. All supplies are provided and we offer a 24 hour satisfaction guarantee. Our hourly rate starts at $50.00 per hour per cleaning technician. Contact us today to schedule a walkthrough and get a customized quote for your needs
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Scheduled time and she was right there on time and immediately started working. Her and her other worker were no stop till they finished. I am extremely pleased with there work and would highly recommend Kate.
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Cleaning by Kate LLC★ 4.4
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