Resolved a furnace issue quickly and professionally. Thank you
Cool Runner's Air and Heating LLC,
Great value
- 986 hires
- 10 similar jobs done nearby
- Based in Loganville, GA
- 7 years in business
- 5 employees
- Responds in about 35 minutes
- Background checked
About Cool Runner's Air and Heating LLC,
WE DO NOT DO RANDOM ESTIMATE ARE QUOTES DO NOT SEND A REQUEST ASKING PLZ AND THANK YOU, ITS ONLY PERSONAL QUOTES ILL AFTO BE ON SITE! Cool Runner's Air and Heating, LLC is a locally owned and operated company proudly serving the greater <LOCATION> area for 7 years. Our focus is simple: do the job right, never cut corners, and leave every customer 100% happy. We specialize in thermostat installation and repair, heating system maintenance and repair, and central or window AC repair. Every project is handled with care by our small, dedicated team, and we stand behind our work with a full guarantee. We also offer financing options for new equipment installations and major repairs to make comfort more affordable. If you’re looking for reliable, quality-focused service, contact Cool Runner's Air and Heating today for a job well done,
Reviews
Maurice fixed the issue with my furnace in no time at all!! Would highly recommend him to anyone!
The most important thing is him showing up when promised , it’s hectic to get any HVAC vendors sometimes .
I did not have an urgent problem -- I just knew that my system was way overdue for maintenance! They very quickly responded to my inquiry and were able to come and do good, thorough work very promptly at a time that fit around my complicated schedule. They brought along everything needed, including a new filter, even though I had not warned them that I had not gotten one. Very pleasant
The technician was courteous and professional. He provided service at a very reasonable price. A+
He responded quickly and showed up the next morning. We had Sonny shoddy work done in the past and he corrected everything thing the proper way and got us up and running.
Duct repairs reasonable price, on time, good quality
Waited 2 days in a row for this man to show up after confirming with him twice on the phone. No call, no show.
The hvac person (owner) from the company Cool Runner's air, that came to our home, asked me what was needed, and then went into the attic. I explained that we needed the whole one story home to get A/C and heat evenly. Only one side of the home had proper air flow. That was Early in 2026. In may of 2026 we contacted Cool Runner again to proceed with the job. Again the tech arrived to go back into the attic to look. The same gentleman raised the invoice price by $200.oo Not great, but I accepted. We cleared our Saturday morning schedule to be ready for the workers. He arrived that Saturday, with two other people assisting him. They started bringing in equipment and them they realized that the equipment wouldn't fit up through the attic door. The door he had been through on two different visits. My fiance and I looked at each other and quietly asked when he could return with the correct equipment. He said (without apology) that they could return on the following week. The gentleman returned on Wednesday of the Following week. While they worked in the attic, my fiance was painting in the room below near the front Door. About 4ft from a duct vent. She heard a noise above her head. She could see that the ceiling had broken through. It was a large (2 foot sized) space pressing down from the ceiling. The workers left the home for awhile. She thought that they left to get repair items for the damage. She sent me pictures of the ceiling. Upon returning, they went back into the attic. Once they all came down, She mentioned the huge step in the ceiling. The gentleman said "we didn't do that, it was already there". She called me. On speaker phone I tried speaking with the gentleman. He seemed to not want to converse with her. He said "let me talk to him". He said "I will call him instead". I agreed to wait for the call. He said that SHE was wrong and that the hole was already there. Also implying that I wouldn't have seen it before. He seemed to express the idea of having a man to man discussion, would alleviate his responsibility for the damage. His words were obviously untrue. He loudly griped and left the house. I arrived to the home a couple of hours later. It was a hole that couldn't be missed. I called him and explained that I had made a similar attic mistake in my past. We were not mad,,, we just needed them to fix THEIR mistake. Angrily, He finally said that he would send someone to fix the ceiling. Then he did that. Below is a Before and after set of photos. She was painting the fireplace, when it happened above her. We mentioned on that day, and the following days that the temperature had not changed on the left attic side of the home. If you place your hand close to the vent, then you may feel a slight sensation of air. He told us to wait 8-9 hours. The other side of the small home is still blowing strong. The vent to the bathroom is loudly blowing. That is the only change. I have tried to explain this to the owner of the company. He yells that "if air is coming from the vent, then that's it!" Now he says to get someone else to service the system. He starts talking angrily about having to do the ceiling repair. The supposed work, was started. As a disabled veteran, I still found the money to pay this company. The service is paid for, but the work is still yet to be completed. Cool Runner's Air is refusing to assist any further at our home.
My HVAC was just serviced by Maurice Solomon and I am a very satisfied customer. He was very knowledgeable and professional and was totally honest about what my system needed. I am especially happy to say he did not try to sell me anything that I did not need and his prices are very fair. I would definitely hire him again!
He did a fantastic job. Would hire him again easily!
Maurice told me before he walked in it wasn’t what I thought it was and he was right! He’s a cool guy and got right down to business! Thanks for your service and I will refer him to others!
Working with Maurice went really well! He was responsive and quick to respond to our service call to install our Google Nest Thermostat. I would definitely recommend the company and work with them in the future.
I encountered Maurice who came to service my furnace he was very professional. He arrived above time! He went over everything with me so I was comfortable with knowing that the service that I requested will be provided correctly. 10 out of 10! He went above and beyond to ensure that a pleasant experience occurred.
Maurice did an excellent job installing our Nest thermostats. He also took the time to check our units and advised us on what we needed to do to keep them well maintained. Additionally, he had two items we didn’t realize we needed already in his truck, so he was able to get them and put them in for us. Maurice also took the time to give us a consultation on our options for installing heating and cooling in our basement for an upcoming project. He is honest and guarantees all of his work. I highly recommend his services!
Quick response time and excellent workmanship. Very honest and considerate. Didn’t try to upgrade or sell us anything we didn’t want or need. Would definitely recommend and use them again
Maurice, you need to keep his number speed dial ! Great communication skills, and walk us through the process. Respectful of or property. Came to resolve the issue of one unit and took the time to inspect the other. As well. We trust this service provider and their valued skilled professionals they partner with. In both our Atlanta home and Florida residence.
Mr. Solomon was absolutely amazing. He arrived on time very professional took his shoes off in my house and took care of everything that needed to be done. He was extremely professional and I highlyrecommend him. Work quality excellent! Prices awesome! Thank you!
Maurice was great! I had previously canceled with another company because they intended to double their service fee, because it was sunday. I reached out to Maurice and he responded quickly and was able to be at my home in 2 hours. Biggest thing is he did not take advantage. I have learned from talking to other repairmen to play dumb. If you know what you are talking about, they cant over charge you but, they also dont want to help you lol. He fixed the issue and it was exactly what my troubleshooting had led me to believe the issue was. There was no upselling. If you are in need of HVAC service. THIS IS WHO YOU SHOULD CALL! Fair and honest work!
Came by and thoroughly examined the issue. Found the solution and fixed it. The whole process was seamless because of great communication.
Services
Cool Runner's Air and Heating LLC,★ 4.8
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