Very polite and reasonable
Copper Hollow | Crossland Commercial Services
In high demand
- 34 hires
- Based in Cedar Hill, MO
- 6 years in business
- 2 employees
- Background checked
About Copper Hollow | Crossland Commercial Services
Plumbing problems at home. Repairs that keep your business running. We help with both. COPPER HOLLOW PLUMBING & DRAINS Rural roots. Reliable service. Copper Hollow handles plumbing and drain work for homes and businesses: leak diagnosis and repairs, clogged drains, sinks and faucets, toilets, hose bibs and shutoff valves, water heaters, sump pumps, and piping repairs or replacement. CROSSLAND COMMERCIAL SERVICES LLC Crossland supports retail locations, offices, rental properties, and commercial facilities with maintenance, repairs, and property improvements. Our work includes plumbing, lighting, drywall, painting, flooring, carpentry, masonry, exterior repairs, and roof repairs. We coordinate technicians and subcontractors around the scope and local requirements of each project. WHAT YOU CAN EXPECT We listen to the problem, assess the work, explain your options, and provide a clear written scope and pricing. You get straightforward communication, careful workmanship, testing where applicable, cleanup, and a detailed invoice. Any additional work is discussed before proceeding. LOCAL SERVICE Copper Hollow serves St. Louis City, St. Louis County, and St. Charles County. Crossland also serves Jefferson and Franklin counties, with travel for commercial projects by arrangement. Send a few photos, your ZIP code, and your preferred timing through Thumbtack. Let us know whether you need plumbing or drain service, a commercial repair, or a larger property improvement, and we will help you plan the next step. Copper Hollow Plumbing & Drains LLC is a locally owned and operated plumbing company based in Cedar Hill, Missouri. The company is insured. Plumbing services are performed by licensed plumbers on our team; for license verification, licenses are held through American Plumbing LLC. Service availability, pricing, and scheduling are confirmed at the time of booking. Emergency service is available 24 hours, Monday through Saturday; we are closed on Sundays.
Reviews
Super friendly and knowledgeable. Pricing was reasonable and was very communicative. I think there may have been some miscommunication via Thumbtack, as I had included photos of the issue and explained thoroughly but he didn’t have the necessary tools the first visit and had to schedule a follow up to complete the task. He still returned within a few days and did a great job. Would definitely hire him again.
He didn't show up to the appointment and then did not respond to messages.
I had a wonderful experience. They didn’t try to upsell me or give me services I didn’t need. Came in and fixed my sink and it looks amazing now! They are very professional, had great communication and showed up when they said they would. I will be using them again for future projects!
Scheduled them to come between 10:00am - 11:00am. Called me at 11:19am asking me if he could come by later. I asked if 4:00pm would work and they said "yes, I'll be there." They show up at my door at 4:30pm while I'm in a meeting. It is incredibly unprofessional to disrespect someone's time not just once, but twice.
Alex , gets five plus stars. Called immediately, came quickly on christmas eve, had the part, super friendly, professional. Almost hate to let the cat out of the bag . Alex leave a slot for me in feb for tasks !
We chose Alex based on his prompt responses on Thumbtack, his previous reviews, and his prices which all seemed great. He was always polite and professional while working to replace a single sink vanity with a double and 2 toilets. There is a "but." His caulk work around the base of the toilets was less than fair (see photos). He left the removed floor molding lying with a mess of debris on the floor of the bathroom for us to clean up. We'd said we'd trim down the molding and replace it but the mess along with it should have been cleaned up. When we expressed our disappointment over the caulk job he promised twice to come back "the next day" to redo it which would've been best. Instead he was a no-show and we haven't heard from him. We'd even asked several times for a bid to replace the kitchen sink and some other plumbing work but he never did that either. I cannot recommend him for anything except the plumbing work he did to connect the second sink of the double vanity.
Alex did great work and even came back the next day to make sure it was done right.
It turned out to be a relatively easy fix but beyond my knowledge. The fix was made and everything went great. Will use this business again!
Alex was a big help at a good price--much cheaper than what I'd expect from larger plumbing shops. He fixed my problem and charged the price he quoted and he didn't try to sell me additional work that wasn't really necessary. Much better experience than I've had with other plumbers.
did the work, no drama
Very responsive and informative.
Alex did a fantastic job. Professional and great communication. THANK YOU!
Alex was very responsive and helped me fix an urgent drainage issue quickly!
Game threw and new what the problem was and also offered me future advice
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Copper Hollow | Crossland Commercial Services★ 4.4
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