These are meant to be constructive criticisms, and not dings. Communication could have been a little better. I was given a date, but no time and had to recontact them. I requested the name(s) of who was coming, but never received them. They did cancel on me the day of, but it was understandable. They did reschedule to meet my time needs. They did let me know when they were on their way and arrived on schedule. The electricians were open and friendly, brought the items I needed installed, dealt with an unexpected issue easily and professionally. While the room was un-carpeted at the time as it was a work in progress and the floor was exposed raw flooring, they did not clean up and left bits of wire, hardware, and sheetrock dust. Not a big mess, but I was a little surprised to see that wasn't dealt with. I would use them again, but they should really take their process up a notch, and then they'd be excellent. In a world of many choices, good service will win my business every time.
Craft Electric Co.
- 118 hires
- 31 similar jobs done nearby
- Based in Strongsville, OH
- 6 years in business
- 4 employees
- Responds in about 4 hours
- Background checked
About Craft Electric Co.
In a world where service has been forgotten we believe in crafting a different experience. Whatever changes you’re hoping to make or goals you’re trying to achieve, Craft will provide you with sound advice, professional guidance and high-quality service every step of the way. We offer a full line of residential and commercial electrical services. Take a look below or simply give us a call to discuss your project. website: craftelectric.biz
Reviews
This company was quick to respond with a quote, and completed the work in a timely efficient manner. I would highly recommend Matt and his staff at Craft Electric.
Alec was professional, answered all my questions, and provided options. 5 stars. Highly recommend.
We are so happy with the work that Alec and Dominic did for us today. They were very professional, knowledgeable and personable. The price was very fair ( and a relief). Thanks very much! I highly recommend this company.
Would recommend for any electrical issue. Prompt. Fast response. Friendly. Professional. Even hooked up and made sure my dryer was working before leaving.
They did an amazing job! quick and efficient, will hire again in the future for further electrical jobs. Already have a few jobs in mind.
Great people ,great prices and found the problem quickly.
have used Craft for a couple of projects and they do a great job each time. strongly recommend.
They did a great job
Mark completely understood the project without having to make a visit. His crew was very cooperative and respectful. Very satisfied.
they were able to squeeze me in before another job they were going to. He called to inform his crew was running a little late due to traffic which i appreciate. They were upfront with pricing and the work needed done in my electrical box. Work was completed efficiently with little disruption. Thank you for your service.
I can only say wonderful and positive things about Craft Electric. They replied very quickly to my request. I had a whole new Electric fuse box installed in my garage since it was nearly 50 years old, and I was having trouble. Eric and Dominic did an outstanding job. Beyond my expectations. Mark, who is part owner with Eric works in the office and he is extremely kind as were Eric and Dominic. They worked hard and they worked fast even though this was a little over a six hour project. It was very cold that day and it did not seem to bother them. Very professional, very knowledgeable. I will call them anytime. I need electrical work done. Also, the price was very reasonable. I have two other friends who had this done and paid much more than I did. You won’t go wrong calling them for your electrical work.
I object to that last question. Why stop at three? All five are true! I chose CRAFT ELECTRIC based on their reviews. Everyone was right. Unbelievably fast response (including Labor Day!). Booked on my schedule not theirs (still blows my mind)! Work done quickly and done well.
Great team and friendly!
All three guys that came in my home were courteous, professional, and mindful while they did good work. Rare to find such thoughtful contractors, very appreciate of not just the work they did but how they went about it!
Awesome response time and work. Highly recommend!
Great communication, did a really nice job with a challenging older house. Very reasonable price. Would hire again.
Alec from Craft Electric was a true professional. He installed a new electrical panel in my newly purchased home, and his expertise was evident from the start. Not only did he complete the panel installation efficiently, but he also took the time to identify potential electrical needs and offered valuable suggestions. He never once pressured me to do anything other than what was originally scheduled. He took the time to explain anything I wasn’t aware of and I could tell that he genuinely wanted me to know about things just for my own personal knowledge and safety. I highly recommend Alec and Craft Electric for any electrical services and will be using them for any and all of my electrical needs in the future. Thanks Alec!
I would for sure add value and punctuality as well as responsiveness and being exceedingly professional. Chris got back with me super quick and Alec was prompt and kind and so proficient and amazingly quick at completing the work. I will be hiring them for some of my other electrical needs in the near future!