Only giving 2 stars because at the beginning the girls were great, they cleaned good, and even left my tissue papers folded fancy. And suddenly for the past 2/3 months it's been ridiculous. They clean and not mop, or clean the bathroom and leave the mirrors or wash the bathroom with foam and when I complain Emy says it's wear and tear because my home is getting old (how ridiculous). Total disregard for my time, shows up whenever, most times I have to follow up on the time after the agreed time has passed with any communication. Then Emy decided to become a therapist and diagnose me with stress for complaining about not getting the service I'm paying for. The top of the cap? Calling me crazy on speaker phone to her girls. Several chats showing the lack of regard for time and also around the time the hurried cleaning began.
Crystal clean management company
- 107 hires
- 30 similar jobs done nearby
- Based in Toms River, NJ
- 7 years in business
- 8 employees
- Background checked
About Crystal clean management company
I take pride in my work. My reputation speaks for itself as I am trustworthy and reliable. My customers become my friends and therefore every job gets the white glove treatment. I will go above and beyond to ensure you are completely satisfied. I don't just clean, I form relationships.
Reviews
Hired this company for my elderly parents, as I live in another state, from the moment I called, I was treated with kindness and professionalism.. spoke to my parents and couldn’t have been happier!! Thank you, Emmy, and the Crystal Clean team!! 5 stars!!
I am very satisfied with the Crystal Clean Company and will continue to use them. I am no longer looking for a cleaning company.
Emy is very professional and her team does a good job cleaning the house. She is very hands on and very responsive to your needs.
They did an outstanding cleaning job. Within a few hours, they managed to prep my whole house to be move-in ready from cleaning a filthy fridge to deep cleaning all bathrooms they completely transformed my house! Would highly recommend.
Great experience! Emy and her crew were the best. Everything looks so clean. Will have them back!
Emy was great to meet and talk with..her crew got the job done and did great work!!
Needed a deep clean of my house after contractors left the place covered in dust. The crew did a fantastic job! She even did a walk through to make sure I was satisfied with the work.
Cat food, fur balls, and dirt left on the floor. Broke items and used dishware and didn’t even clean it afterwards. Very disappointed.
Apparently moving my 2 pound garbage can in my kitchen was too much work, along with wiping off my fridge. Or the sink, which I was able to clean off with a wet napkin. Still dust on my floor in my bedroom. Should I go on?