Very nice professional service very neat installation
Customer Comfort Heating & Cooling Inc.
- 13 hires
- Based in Cedar Springs, MI
- 32 years in business
- 9 employees
- Responds in about 4 hours
- Background checked
About Customer Comfort Heating & Cooling Inc.
Customer Comfort is a family-owned and operated heating and cooling company that has been servicing West Michigan since 1994. We treat every customer like family. We make our customers health, comfort, and safety priority number one.
Reviews
Moneesha was very knowledgeable and a delight to work with. I felt so comfortable and enjoyed her expertise. Her manner was a huge reason for my decision to go with her company. Thank you so much. Carolyn B
He explained what he did and suggest a fan that would be helpful for the vent
Great company, from start to finish! John inspected the furnace/AC unit (installed 25 yrs ago), and showed me all the problems. I decided to replace the unit (NO pressure or hard sell); suggested new unit based on sq footage and length of time I'll be living here, helped me apply for a loan with Michigan Saves, and scheduled install 5 days later. Jared and Justin arrived on time, and completed the work in a little over 10.5 hours. Personable, polite, & knowledgeable (just like John)! John and Monnesha came during install to ensure all was progressing well. She returned 2 days later to complete paperwork. HIGHLY recommend this company! Honestly good people!
I needed help to get my furnace working and did not know what to do. I found John with Customer Comfort Heating and Cooling on thumbtack. He responded right away and made time to come look at the unit. it is very outdated, and I was fearing the worse, but john gave me many options to get it repaired, he was looking for parts 15 minutes after arriving. Quoted me a few options. I want to thank him for making time to come to my city and help me out. Outstanding! Thanks John @ Customer Comfort Heating & Cooling Inc.
John was very professional and informative as he service our AC. He also suggested a service program that included regular checkups and maintenance at no additional charge. We are considering addressing other home repairs by using some affiliate service providers as recommended. Thanks, John.
John Courtney was the tech that came out to get our AC back on when it decided to quit on a 90 degree humid day. Got it going in no time and explained to me why it did what it did then went over how to maintain. Since our AC is 25 years old we discussed how a new install would be done if we decide to change. What I liked as well was there was no hard selling on getting a new one.
John was great. He was on time and explained the problem and provided recommendations going forward. He even sourced parts and returned same day to accommodate my schedule. Great work.
Very honest. Talk to me like a real person with some small talk of day in life. Enjoy some of the education about learning something new about refrigerants. Also very honest about the recommendations.
Kindness goes so very far in any business. I would recommend KC and Co.’s input and advice on any HVAC issues. As a new homeowner in a wooded, rural area (with quite a bit of critters and nature-based issues to deal with), I am so grateful to have had KC put a seasoned pair of eyes on my HVAC issue (which was a collapsed return and more efficient / lasting filter unit install). You will receive terrific advice, quality work, and someone who brings a ton of integrity and kindness to the profession. Thanks, KC!