Customer Comfort Heating & Cooling Inc.

Top ProExceptional 5.0(58)
Great value
  • 13 hires
  • Based in Cedar Springs, MI
  • 32 years in business
  • 9 employees
  • Responds in about 4 hours
  • Background checked

About Customer Comfort Heating & Cooling Inc.

Customer Comfort is a family-owned and operated heating and cooling company that has been servicing West Michigan since 1994. We treat every customer like family. We make our customers health, comfort, and safety priority number one.

Reviews

Thumbtack customerNov 2026

Very nice professional service very neat installation

Carolyn B.Nov 2026

Moneesha was very knowledgeable and a delight to work with. I felt so comfortable and enjoyed her expertise. Her manner was a huge reason for my decision to go with her company. Thank you so much. Carolyn B

Brooke f.Oct 2026

He explained what he did and suggest a fan that would be helpful for the vent

Janice R.Oct 2026

Great company, from start to finish! John inspected the furnace/AC unit (installed 25 yrs ago), and showed me all the problems. I decided to replace the unit (NO pressure or hard sell); suggested new unit based on sq footage and length of time I'll be living here, helped me apply for a loan with Michigan Saves, and scheduled install 5 days later. Jared and Justin arrived on time, and completed the work in a little over 10.5 hours. Personable, polite, & knowledgeable (just like John)! John and Monnesha came during install to ensure all was progressing well. She returned 2 days later to complete paperwork. HIGHLY recommend this company! Honestly good people!

Jamie H.Oct 2026

I needed help to get my furnace working and did not know what to do. I found John with Customer Comfort Heating and Cooling on thumbtack. He responded right away and made time to come look at the unit. it is very outdated, and I was fearing the worse, but john gave me many options to get it repaired, he was looking for parts 15 minutes after arriving. Quoted me a few options. I want to thank him for making time to come to my city and help me out. Outstanding! Thanks John @ Customer Comfort Heating & Cooling Inc.

Thumbtack customerSep 2026

John was very professional and informative as he service our AC. He also suggested a service program that included regular checkups and maintenance at no additional charge. We are considering addressing other home repairs by using some affiliate service providers as recommended. Thanks, John.

Jim h.Sep 2026

John Courtney was the tech that came out to get our AC back on when it decided to quit on a 90 degree humid day. Got it going in no time and explained to me why it did what it did then went over how to maintain. Since our AC is 25 years old we discussed how a new install would be done if we decide to change. What I liked as well was there was no hard selling on getting a new one.

Thumbtack customerAug 2026

John was great. He was on time and explained the problem and provided recommendations going forward. He even sourced parts and returned same day to accommodate my schedule. Great work.

Marcus R.Aug 2025

Very honest. Talk to me like a real person with some small talk of day in life. Enjoy some of the education about learning something new about refrigerants. Also very honest about the recommendations.

John L.Apr 2025

Kindness goes so very far in any business. I would recommend KC and Co.’s input and advice on any HVAC issues. As a new homeowner in a wooded, rural area (with quite a bit of critters and nature-based issues to deal with), I am so grateful to have had KC put a seasoned pair of eyes on my HVAC issue (which was a collapsed return and more efficient / lasting filter unit install). You will receive terrific advice, quality work, and someone who brings a ton of integrity and kindness to the profession. Thanks, KC!

Services

Customer Comfort Heating & Cooling Inc.★ 5.0
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