CW Service Pros Plumbing, Heating & Air

Thumbtack customerSep 2026

Both the dryer vent cleaning as well as the quote for the faucet replacement went very well. Both gentleman were super nice and would use in the future

Thumbtack customerJun 2026

Get one appointment for ac tune up, one the day of the service ， the technician called to reschedule it. I felt terrible but agree to reschedule it to next week. Then after waiting for another week, he called again to reschedule it for another week as they have more important work to do. That is unacceptable. They care more about money rather than customer’s satisfaction.i don’t recommend this company to anyone.

Amber B.Jul 2025

The technician was truly amazing!! He did the job in a timely manner and cleaned up his mess when he was finished. Great experience!!

Herath M.Jun 2025

We hired CW service pros to connect two pieces of air duct together. We asked them to use a coupling and connect. It was a simple job and should not have taken much time. Tech spent 3+ hrs trying to use coupling and kept on tearing the duct repeatedly, then started cutting the coupling so that he could insert it easily. It failed, too, coupling he had was the easiest one to use. After 3+ hrs, he tried another coupling. Still, he couldn't get it right. Finally, he used many zip ties and a lot of duct tapes over the insulation to keep two pieces together. It can not be repaired anymore. We have to replace the entire duct.

Thomas K.Jun 2025

Honest repairs from Will at CW

Delian S.Jun 2025

I would rather not say anything negative about a business, so the service person was very professional. They only charged me a $49 service call- the kicker was the $800 quote to unclog my AC line. Well- that is a little exuberant- he said both lines were clogged and they charge over $300+ an hour. Had I known the hourly rate was so high- I would not have had them come out. So I called my brother and told him what the guy said- he came over and looked under my sink and there was water in the line- he took the clamp off and the water filled the bucket twice. He cleaned the little pipe and put it back in place (30 minutes). I called an AC guy for a tune up- $79 and he blew out the line (5 minutes) . For the last 2 weeks- no dripping, no leaking, no $800!

Bhargav B.May 2025

Cancelled my appointment at the last moment again. If you're looking to get something done immediately, then their service is not the pro. Try to look for other reliable services. Pls do not promise if it can't be kept. Even we customers, rely on time and other commitments that follows the services requested.

Pete D.Nov 2024

The HVAC Tech (Thomas) was outstanding, performed routine maintenance, informed me of potential issues in the future. He didn’t try to up sell or persuade me for any repairs, simply gave me the facts and ultimately let me (the homeowner) decide. This was a real nice switch from some of the other HVAC companies we have used. CW will be my go to service provider for our HVAC from now on

Travis H.Nov 2024

Went above and beyond to help us get a permit approved so we could convert our garage into a conditioned space and install a mini split. We are definitely impressed with this company!

Josh F.Apr 2024

The whole communication process was terrible, and I do not appreciate your messages trying to shame me for mistakes that were made by your dispatch and customer service. If you're going to reschedule, and then send people outside of windows you've indicated, then your dispatch has to be available outside of those windows too in order to deal with scheduling issues. And don't send nasty messages when you mess it up as if it's my fault. I have the texts to show it wasn't.