Very professional technician. Found a difficult to spot failure in a short time.
Dash Service
In high demand
- 1,518 hires
- Based in Salt Lake City, UT
- 14 years in business
- 6 employees
- Background checked
About Dash Service
At Dash Appliance, we believe great service means more than just fixing a machine. We focus on fast response times, honest communication, accurate diagnosis, and quality workmanship from licensed and insured technicians. As a family-owned company, we take pride in treating customers the way we’d want our own families treated. From simple repairs to complex diagnostic issues, our goal is to provide a professional, stress-free experience and repairs you can feel confident in.
Reviews
Very direct about the issue, quick diagnosis, and very personable.
They arrived quickly and got straight to work. When we realized our washer still wasn't quite working after the first visit, they immediately took ownership and came back to fix it for good. Fantastic customer service—I'd definitely use them again!
He knew right away what was wrong with my refrigerator and had a plan on what to do to fix it. Price was right.
This company came to fix my refrigerator and completely burned my hard wood flooring all because the dude didn’t bring any card board to put down but still used his flames to burn whatever he was doing. His boss got pissed at him for doing that and told me he would come fix my flooring and even took a brand new extra piece of my hardwood with him to match for filler and had completely ghosted me. It has been months now with no response. I paid this guy $1300 and he’s not finishing the job. I’ve never been so uncomfortable with these guys in my house and how awkward they were. Please do not make the mistake I did with hiring dash appliance.
Our LG front load washer stopped draining and started giving an error code late on a Friday. I contacted Dash Appliance Repair via Thumbtack and they were quick to reply and get us scheduled Monday morning. They arrived a little early, diagnosed it fast, had the needed drain pump on the truck, and had the washer back up and running in about an hour. He got everything put back in place and looking neat and tidy. We’ve run a few loads and it’s working great. Was a pleasant experience start to finish!
Service created damage to the dishwasher and floor, and they have not taken any accountability. They came out to inspect but ended up creating a leak when they placed the dishwasher back. They haven't provided a written estimate. They are trying to say that the leak was caused before the inspection, but there was no remark that there had been one before or during the inspection. We've spoken to the owner, but he kept trying to blame the customer when informed of the leak. However, the second person they sent to see about the leak placed the blame on Dash Appliance and David, the owner who had done the original inspection. The second person they sent told us the company should take care of us. We haven't heard from them after the second inspection. They came out on Feb. 20, 2024 for the first inspection and then again on Feb. 26, 2024, for the leak. Today, when I'm writing, this is March 14, 2024.
True Professional
Responsiveness: I was contacted the same day to schedule appointment. He was upfront about fees and that’s important since no one likes to be blindsided with extra fees. Interactions were professional & friendly. I was booked for a next day appointment and since we needed the washer working properly ASAP that was perfect. Before Service: I received a text reminding me of my next day appointment and another one or two texts letting me know he was on his way an hour out and probably one that he had arrived. I really like reminders so that was very nice. Service: Clean, professional and friendly. He arrived on-time and asked if I preferred a mask on— I said yes. He diagnosed the washer quickly, he cleaned/repaired it for $100+ dollars. I also asked him to look at the dryer and he did a tune-up for that too for $300+ dollars. The Whirlpool Duet I have, I purchased in 2003 so I just wanted to make sure all was good. He was probably done, start to finish in an hour or less. Payment: paid with debit card, no problems. Overall experience: Very happy with service and would use him again without hesitation.
Dude this guy is aweosme. He came and fixed my washer the same day I contacted him which was super awesome. Easy to pay - I used my credit card but I could have used my Venmo. 100 percent recommend him. My washer is brand new and was shaking accross the floor like it was possessed when I used it the first time. He took out some screws that were holding the spinner in place and now it works like a charm! Amazing! More than 100% recommend him.
Services
Dash Service★ 4.6
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