this was like a 1 star experience. Tech came out on 6/24 for a clogged Condensate Drain Line. I confirmed if I could pay with cash, they said yes in the text messages and proceeded to send out a technician that didn’t have $40 in change. I go to pay the $240 bill with 3 one hundred dollar bills and the guy acts like it’s a hassle to give me change like wtf bro lol Just 2 20 dollar bills and we would’ve be okay. you don’t carry $40? Like what do you do when you need gas in your car and the card reader is down? They said they could take the extra money and cut me a check (which seems like a lot of effort to me) but they couldn’t drive 20 seconds to the nearest corner store and just break the cash? In my opinion, technicians should be carrying like $40 - $50 bucks of cash on time for those customers that still pay with cash because they don’t want their credit card number out there like that. Because if you give your credit card to everyone then it’s more likely to be found in a data breach. They were not willing to drive 30 seconds to the nearest store to break change either. Okay, kinda odd. I couldn’t drive myself since I’m on medication that might affect my ability to safely operate a vehicle at this time. So I ended up paying “extra” for the guy to use one of my air conditioner cleaners to clean the inside of the unit. I paid like $300 for this , it included him using one of my chemical cleaners to clean some stuff. The house smelled all day long from all the cleaning products. I wasn’t properly educated or informed this might be a possibility so that was a surprise too. I would’ve politely declined and said no if I had known I’d be breathing in this odd chemical smell during the harsh Arizona summer. Also I definitely feel like these guys are gonna upsell you some special UV light to clean your air like cmon bro that shit doesn’t even work these guys tried hitting me with a $1500 service like brother I called you to get the water out of my unit lol So honestly I feel like there’s cheaper options out there so you should always do your own research. Won’t be calling again. 1 star
Deer Valley Plumbing & Air Conditioning
- 68 hires
- Based in Phoenix, AZ
- 37 years in business
- 50 employees
- Responds in about 3 hours
- Background checked
- License verified
About Deer Valley Plumbing & Air Conditioning
When you need quality plumbing services in the Phoenix area, turn to Deer Valley Plumbing Contractors, Inc. Our skilled plumbers have over 34 years of experience in the industry. We understand that the last thing you want to deal with is a burst pipe or clogged drain. Let our professionals handle it! Additionally, we also offer same day appointments. Whatever plumbing need you have, you can count on us! Deer Valley Plumbing - Oh Deer, We’re Here!
Reviews
Excellent visit for estimate.
All work done very well
Prompt and reasonable for the coil, clean and flush,although they needed to return the same day because after they left the air conditioner stopped working. They fixed it on the second run.
Amazing experience working with this team for both AC issues and plumbing issues
Quickly diagnosed the issue with our HVAC and gave us a very fair estimate for the work.
They communicated throughout the whole project daily. Made it easy to understand what they were doing and were friendly.
They were very professional and Fast great job. Highly recommend Deer Valley plumbing and Air. The 2 techs were awesome.
Was very pleased with the work. Got to our Josie very fast and had it completed in no time. Thank you for being awesome.
Jody showed up and got my thermostat going asap.