Jason is the ultimate professional. He was timely and provided high quality service. Highly recommend for any project you need!
Definitive Home Entertainment
In high demand
- 155 hires
- Based in Bentonville, AR
- 35 years in business
- 2 employees
- Background checked
About Definitive Home Entertainment
We offer competitive pricing with great customer service. Great service is hard to find these days but at Definitive Home Entertainment we stand above the rest in service seeing the faces on people after we install that big tv or after they hear the great sound system in there home
Reviews
not only did he arrive early with a ton of communication, he assessed the problem, gave much better option and did the job quickly with amazing results. fantastic job.
Great experience! They responded quickly and were able to complete the work same day! Our TV mounts look amazing and it was a great overall experience. Would definitely recommend them to anyone needing their TV mounted and will definitely use them again if I have similar work needing to be done.
Does really great work will be doing my son room next week! Awesome Guy!
Installed my Canvas TV with concealed wires. He knew exactly what he was doing and it looks great!
Very professional and helpful during a difficult time. Would absolutely hire again.
Awesome experience! Would hire again for any TV mounting needs. The final product turned out great. Super easy to get along with and quick turnaround!
Great guy to work with
He did exactly what he set out to do and did an outstanding job. Tv installation went great and I am very happy with his work.
If you're looking for high quality at fair pricing and good value, Jason at DHE is the person to go to. From start to finish his work and demeanor was perfect. Knowledge, reliability and professionalism are in short supply these days and Jason is exemplary in all of those areas. Couldn't be happier with my experience with DHE.
While Jason was personable and stayed focused on the work at hand his final "product" was very sub-par. He set up a home theater system with new receiver and 5.1 speaker system. When finished I asked if he wanted to run the auto speaker setup on the receiver but said no he had set me up. ---- I ran it after he left and found that he had wired the front and surround speakers backwards so I was getting front sounds in the back and visa-versa, that he had wired the left side of the wireless adapter at the receiver out of phase and that the back speakers were both sides out of phase............In addition to these issues you can see in the attached pictures that his workmanship lacks professionalism. He causes additional damage to your walls without informing you, does not use wall grommet protectors on the wires coming out of the wall and leaves the wires on your floor in a disorganized mess.......and if all that was not enough before he left I tried to use my universal remote to run everything and it did not turn off my receiver, did not have any communication with my Blue-Ray player and the TV would not get a DirecTV signal unless the receiver was also turned on. He fixed the TV issue but dismissed the others as a result of the brands not responding to my remote.....Bottom line is after giving this company more than $700 for my setup I ended up having to rewire half the system, program the remote myself and will need to hire someone to patch the extra holes he left in my walls. BUYER BEWARE!! After posting the initial review Jason contacted me and did refund $200 of the project price.
On time, Great price. Friendly, Fast, professional and clean. Local company and VERY professional. great job mounting tv and hiding the wires
Jason answered my messages even though I called after working hours. He came the next morning and quickly solve my problem
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Definitive Home Entertainment★ 5.0
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