The is tub reglazed!
Denver Bathtub & Tile Reglazing LLC
- 6 hires
- Based in Denver, CO
- 48 years in business
- 3 employees
- Background checked
About Denver Bathtub & Tile Reglazing LLC
Our family has been in the refinishing/reglazing business since 1978. The owner of our company took over from his grandfather in 2007. We pride ourselves on doing things the right way the first time. On top of that. We have an industry leading 10 year warranty.
Reviews
They need to pay attention first to the people that have paid them. My tub refinish was paid in full the day completed. ($795) But the new finish was pitted and I sent pictures that day. One month later they are scheduled to return. They put the rework at the back of the schedule like just the next project.
I’ll just list the facts: contacted company beginning of May for a small tub reglaze job. Received communication 2- 3 days later that next availability was in 2 weeks. Agreed to timeline. Owner stated would send a request for deposit. One day later request not received, reached back out to remind and then request sent, received and paid. Evening prior to scheduled job no word from company about expectations/remknder as would be considered common practice, so reached out to confirm job and was told -see you in the morning. Twelve hours later, morning of the scheduled tub repair, received lengthy text advising job would be cancelled due to tech being apparently hurt. Responded immediately requesting to know next availability. No response. Two days later sent message requesting refund of deposit as no contact or acknowledgment of reschedule or refund was received. Contacted my bank to dispute charge. Thankfully banks make resolution seamless when businesses don’t provide agreed upon and paid for services. My experience with this business was anything but seamless. Tried to give benefit of doubt, allowed a couple of days for responses. Unclear if owner doesn’t know how to run a business, has poor communication skills, or is fraudulent. Do not recommend.
Overall, the tub looks good and I am glad we had it done. There was an area where the paint wasn’t as heavy on the shower wall and left a rougher look. This area reflects light and stands out from some angles when sitting on the stool. Also, I believe the tech could have covered our counter and other areas better. What he used left a rough residue on areas on the countertop and one side of the toilet. The countertop had a area where the shiny finish became dull. The tech was careful when moving equipment in and out of the house.