So far, it’s been a disappointing experience. The vendor never came to check out the project, despite advertising that they would, and sold me something completely different from what I asked for. When the worker arrived, he said he couldn’t do the requested job, and the price for what he thought he’d be doing was way too high. I’m trying to sort it out, but will probably end up canceling.
Desert Springs Water Features LLC
Licensed
- 46 hires
- Based in Phoenix, AZ
- 7 years in business
- 10 employees
- Background checked
- License verified
About Desert Springs Water Features LLC
Learn About Desert Springs Water Features Jon Jr.’s 20-year career started in California where he used his love for animals and aquatics to turn lackluster ponds into works of art. What started as a passion for building water features then turned into a successful business building water features for home and businesses in Arizona, California and Texas We have serviced areas all around Arizona, California and Texas, from Sacramento to Los Angeles and Phoenix to Tucson and Austin/SanAntonio/Houston and Dallas. At Desert Springs Water Features, we design and install custom water features, as well as provide maintenance and repair services. Here is why you should call us: We have 20 years of experience building water features, including ponds, water walls, waterfalls, water gardens, and more. Our water features are completely customized—we work with you to make sure your water feature suits your style and needs, just as you want it. We offer a wealth of accessories, including LED lighting, koi fish, sculptures, and more. Our phone consultations are always free, so you know the plans and how much they will cost before we get started. We are proud of our work and strive to make owning a water feature as easy as possible, from taking care of installation to providing emergency repairs 24/7. There is nothing more soothing than a water feature to bring relaxation and enjoyment to a home or business, and you can rely on us to not only get the job done right, but to always help with maintenance and repairs.
Reviews
From speaking with Jon to having Junior coming and doing the work was seamless. Junior was able to fix our water fixture in a very timely manner and with a great result. Have signed up for them to do a yearly maintenance on our water feature.
Owner doesn’t have any hands on activity with his projects and very poor coordination with his sub contracted workers. Never showed up once, yet had very strong opinions on issues he never personally addressed. The whole feature was dug out and placed in a different spot than we discussed off the get go. Next the electrician had no clue what circuit he was tying into or what the current load of the water feature was. The final straw for this review was that whole unit was leaking water and the owner “John” decided that cussing me out before fixing it was appropriate. Having to deal with this company was a nightmare. They are extremely overpriced especially for their shoddy workmanship. The guy “John” will sell his experience and professionalism to get your business, but take this as your warning that it is just an overcompensation for the complete opposite to take place. I would definitely never use or recommend them to anyone again
I had an excellent experience with Desert Springs Water Features. They showed up on time and did the repairs to my water fountain. I will use them again.
Great experience and prompt response!
John of Desert Springs was very helpful in explaining the services I need for our fish pond. He and his team were on-time and saved me money by finding a less expensive but equivalent pump than the one I had to replace.
Excellent quality. A bit pricy.
I appreciate Jon's communication and professionalism! His tech was here on time and did a great job cleaning my in ground fountain. I highly recommend!
We discussed the scope of the job.
we are still working on the problem, it was a little more involved then we thought.
Came in , replaced pump and replumbed a poor prior installation
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Desert Springs Water Features LLC★ 4.3
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