I must admit that I was skeptical at first to hire Devon & Friends. Only because I had some pretty big items that were in storage that needed to be moved out. However, "Chris" was in contact with me the entire time and even showed up at the end of the move to verify that things went smoothly. I required three movers: Jay, Ali and Armaun all did a good job. Not perfect, but they did do a good job. Would I hire Devon & Friends again? Yes, I would.
Devon&Friends Moving Company
Great value
- 350 hires
- Based in Henderson, NV
- 3 years in business
- 20 employees
- Responds in about 15 minutes
- Background checked
About Devon&Friends Moving Company
Reliable local movers with upfront pricing and no hidden fees. We specialize in local moves, loading, unloading, packing, heavy lifting, and furniture assembly. Fast, professional service backed by experienced crews. Request your free quote today.
Reviews
Let me start by saying I do business with a I’m a very professional businesswoman. I tried to get these folks out to do a physical quote and they sent me a contract and wanted me to spend $85 just so I can get an appointment. so I personally declined to do business with them and I let them speak with my brother directly. This was the outcome.
Team was so polite, respectful and careful. Super quick and truly appreciated thei help
The teams were professional and hard working. We would hire them again.
My experience with this moving company was disappointing despite their professional appearance and careful packing. While the movers handled my belongings with care, several important issues made the experience frustrating and costly. The main concern was the lack of transparency with charges. There was no discussion about how many boxes they planned to use or that each one would be billed separately. At the end of the move, I was surprised with an additional charge of more than four hundred dollars just for boxes I never approved. I even provided my own mattress cover, yet they used theirs without asking and charged me for it. Clients deserve to know what materials are being used and the exact cost before those materials are added to the bill. Another issue was the payment process. It was extremely difficult to obtain an invoice before paying. Instead of providing a clear breakdown, I was simply told the total amount I owed. I had to firmly request a written invoice to see exactly what I was being charged for. That lack of upfront transparency made me feel uneasy and concerned about hidden or inflated fees. Additionally, they charge two hundred dollars per hour for four movers, which seems fair, but with thirty minutes still left in the paid time, one of the movers stopped working to “close me out” and collect payment before the move was finished. This interruption wasted valuable time that I was still paying for. Professional service should include completing the job first, then handling payment once the work is fully done. Although their packing quality was good, the lack of clear communication, poor billing transparency, and unprofessional time management overshadowed the positive aspects of the service. I would not recommend this company until they improve their honesty, organization, and respect for customers’ time and consent.
DO NOT USE THESE PEOPLE… they take your $$$$$ … full payment, show up for “ 2 hours” rather then TWO DAYS, then “”threaten”” you if you ask for a refund!!! They stole $750 via Zell from me!!!
Horrific experience. Caused thousands of dollars of damage after the mover threw a mattress down the stairs, broke a peloton, broke a TV, broke an heirloom piano, broke a dresser, and destroyed a family heirloom vase. I immediately reported it and sent pictures, and the company gave me the runaround for a month and will not honor their OWN contract to reimburse at the federally required insurance amount. I don't think they are insured at all - I've asked for proof of their insurance multiple times and they will not provide it. See the pictures for how their movers loaded my belongings. I have tried to resolve this directly but they do not honor their own contracts or take responsibility. He wants to offer me a "courtesy" of $90 refund. No. I want the insurance amount in accordance with the legally required amount.
We were exhausted from packing for months on our own and needed help fast to get out of our house since we were at the end of our lease. Devon&Friends was able to get more done in a matter of hours than we were able to do prior to that. The company was very professional and completely worth it.
Broke my 75in tv and PS5. Only wanted to pay $400 for damages. DO NOT USE THIS COMPANY. They were so flakey and shady with owning responsibility and asking for proof, which I provided in BOTH pictures and videos, that I ultimately just wanted them to pay me to get a new tv since i was told by the movers that if i used their labor and materials that it would be covered. They asked for more info on the ps5 days later after I threw it away in the bulk trash pickup. I told them the day of the move that i thought my tv was damaged but was told to wait till i got to my destination to unpack it and see if it worked. My tv cost me over $1k and a $500 PlayStation. Only to receive $400 for damages they created. Do not hire them, I beg you. (Not to mention, they lost pieces to my bed and scratched my dressers)
Fraud Alert They charged $2196 for a move 😳 They get your credit card asking for a $65 reservation fee. $915 was a Zelle payment. Then without authorization they charged $1216 to my client credit card😡 The movers stole court ordered personal property, they added workers without permission, was unaware of personal vehicles at the job site, broke glass mirrors, left personal items at the job site causing me to hire more movers. Unprofessional and a headache. They don’t communicate through the app once a payment is made and when they take your money without permission you can’t reach Herbert 724-350-6262 the manager. Sad part this was a two story house with everything curb side but they decided to become trash specialist at my clients expense. This ended in a dispute for $1216, $2500 court penalty and a report to thumbtack. The person that stole the property the manager didn’t know him yet charged for him. The photos attached are the same ones they received prior to coming out. Don’t use them. They also lie about start and finish times. Thinking no one is keeping track or looking. When I asked about the stolen property the guy claimed he was homeless sleeping in his car. No he stole my client personal property. Complete disaster. In addition they most have forgot they were being investigated by Nevada Compliance Division NCD ON CONDUCT AND BUSINESS PRACTICES
Syncere and Devon were great! They worked with me completely - having to move a few bins more than once, as I was needing to organize my areas ‘on the fly’. They both were so courteous and earned every penny we were charged. Though they were running a bit late, they advised me so immediately and arrived prior to their anticipated arrival. The workers at this company seem to be ‘go-getters’ - wanting to do a good job (at the very minimum:). I can highly recommend this company with a ‘kudos’ shout-out to Syncere and Devon. Thanks guys!
Fantastic customer service . I was dealing with the sad loss of both my parents and had one day to settle an estate . They were both very efficient, understanding and the best movers I’ve dealt with in the 20is years I’ve been moving across state lines . I would HIGHLY recommend this company and will be calling them in the future when I need help again in Las Vegas
Dre and Jason were quick, professional and made sure everything was secure before I took off. Leaving town but if I was staying, I would definitely use Devon and friends for any and all future moves
The movers today were so amazing! They introduced themselves and I had a great time meeting Dre and Lee. They treated my items with such care and efficiency! They had the best manners and were so respectful of my home and my culture by removing their shoes. I appreciated all they did for me and helping my family move to go so smooth! They will be the first place I reach out to for any future moving needs! We’re so grateful for your services! Mahalo plenty!!!
Great and moving boxes in. Not at organizing or putting away.
These guys were great understanding hardworking and fast
Not only did they unpack my bikes, they assembled them! They also took away the rubbish and helped put down the rug. Very happy.
They were very friendly and helped with all our requests. Great job — highly recommended!!
Kevin and Jason did an amazing job with our move! They responded quickly and had great communication throughout the job. They came prepared with everything needed: plastic wrap, blankets, boxes, furniture dolly, etc. Would highly recommend and would use them again
My husband and I are very pleased with their service. The crew was both polite and diligent in their work. We called them in the morning, and Devon sent us a crew to finish moving our things the same day in the afternoon. We also hired them to pack our belongings the day before, and they did a phenomenal job. Everything arrived at the destination in perfect condition. Not a single glass was broken in transit. Thank you!
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Devon&Friends Moving Company★ 4.6
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