Wouldn't give me any idea in advance what the fee would be, as he 'charges by the job'. First quoted me $350, but we negotiated down to $300. But he was done in less than 30 minutes, and I definitely got the sense he did the bare minimum to get the water flowing, so I have little confidence that this will last the whole winter. His warranty is for 7 days. I very much doubt I will use him again.
Discount Plumbing Rooter Services
Great valueLicensed
- 52 hires
- Based in Daly City, CA
- 34 years in business
- 50 employees
- Responds in about 3 hours
- Background checked
- License verified
About Discount Plumbing Rooter Services
Discount Plumbing Rooter Services began as a small, family-owned and operated business and, more than 30 years later, we’re proud to still be family-run. Thanks to our many repeat and referral customers, we’ve grown to a team of over 50 professionals while keeping the same commitment to personal service. We handle a full range of plumbing needs, including residential and commercial work, emergency plumbing, water heater repair and installation, drain and pipe repair, and underground engineering. As a licensed plumbing contractor, we focus on doing the job right the first time, with clear communication and respect for your home or business. Our motto says it all: we don’t want a one-time customer — we want a lifetime customer. Contact us today to see how we can help.
Reviews
Rafael was super helpful, professional, and was able to resolve our issue quickly and explained everything in detail so I felt like I totally understood what was needed. He also had to get a part and came back early the next day to make sure everything was taken care of promptly. Excellent customer service and work - would definitely call again!
He charged $1000 to snake one drain. It was sewage so my husband didn’t feel like he could say no, but that price was egregious.
We used the detection service. They found one leak in the house, but he did not probe other areas. We dug a large hole to fix it (with someone else) but unfortunately, there were more places. We ended up deciding to re-pipe the entire house after digging a hole. I asked to follow up, but no one has called me yet.
Great experience with the initial investigation, but otherwise absolutely no follow through. I’m pretty sure the Thumbtack chat agent is just an AI bot. When I call, I get a human but they just read things off their system without actually confirming anything. I had to call to get the quote, call twice to confirm appointment, technician didn’t show up, reschedule, then when finally someone showed up they said “my boss got the wrong size pipe.” Exchanged phone numbers directly with the technician but never got contacted and got ghosted. Do not work with Discount Plumbing if you actually need any job done.
The job entailed snaking several gutter drainage lines. It turned out to be more complicated than expected due to the presence of many roots and undefined drain locations. Daniel worked steadily and carefully, got as much of the job as possible done and identified where we might have to dig out the pipe to free it of the roots that are closing it.
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Tech diagnosed all the issues and helped me understand cause of each small plumbing issued i had. He did not charge me a penny for this. I can now buy parts and fix the issue one by one myself.
I got the most expensive quote from Discount Plumbing compared to 3 other plumbers I talked to for shower valve replacement. So the “discount” in the name doesn’t mean much unfortunately.
Mike M from Discount Plumbing Rooter was professional yet friendly, replaced the water filter for my tankless water heater quickly. Scheduling was smooth and the staff contacted soon to double confirm the date and time to ensure correctness while also sending updates on the day of appointment. Not the cheapest but the service is great and I would consider them again for more services in the future.
They showed up on time, diagnosed and fixed the issue quickly.
Services
Discount Plumbing Rooter Services★ 4.7
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