I am writing regarding the siding installation I contracted d1roofing to complete , at this juncture I find myself extremely dissatisfied . On April 3rd Jordan and I discussed my expectations and the cost; I agreed to $9183.38 for a complete siding installation. I was clear that I wanted a complete siding replacement including soffit and fascia however you did not include that in the contract you presented me to sign, and I did not catch that it had been excluded. I gave you a good faith deposit of $5000 on April 3rd and received no communication about at least a tentative start date for two weeks because materials had yet to be ordered. I finally received a call to inform me that my installation was to take place on a "rainy" Friday . This was the first sign that I clearly was not a priority to your company - it is not recommended that siding be installed in the rain as moisture can get trapped causing mold to form. I work from home but because this installation was so unprofessional and poorly executed (one hand not knowing what the other was doing) I was left with the task of supervising workers who had no detailed instructions THEY HAD SIMPLY NOT BEEN TOLD. The workers you contracted for the job were more interested in working fast than working well, ex. They installed the siding before the fascia, again they say they had not been told to install fascia, so they did not bring the required equipment and rather than postpone the job so that it could be done correctly, they just continued. siding was installed over damaged wood claiming the house wrap would protect the integrity of the house, but the wrap did not cover the entire area some parts were left exposed now the siding installed needs to be taken down and reinstalled. A home is the single largest investment most will ever make, and the fact that I was treated with what I believe to be disdain and trickery is an affront to me. I am now and have always been a person of my word and cannot fathom those who are not. A complete siding installation has nothing to do with gutters (as Jordan pointed out but I never mentioned gutters), it does include siding ,soffits and fascia. It is my contention that you are not a reputable company, and I sincerely hope that my review will help others avoid the stress and frustration I suffered here today . In closing I would like to mention that your workers did not show up on Saturday as you promised they would apparently, they had car trouble and are supposed to complete the job on May 4 during my work hours . I should also add that I spoke to Mason Sherock who offered to install soffits @ cost and waive installation charge some would say a kind gesture but do I trust the integrity of the work that will be performed ,is the question I am left to ponder? It is after 8a on Monday May 4, 2026, and your workers have not arrived.
Division 1 Roofing & Exteriors (Cincinnati/Dayton)
- 1 hires
- Based in Cincinnati, OH
- 6 years in business
- 40 employees
- Background checked
About Division 1 Roofing & Exteriors (Cincinnati/Dayton)
Division 1 Roofing & Exteriors is a trusted, full-service roofing and exterior contractor committed to exceptional craftsmanship and a true 5-star customer experience. We specialize in roof replacements, roof repairs, siding, gutters, windows, and doors for residential and commercial properties. From your first inspection to final cleanup, our team delivers clear communication, honest recommendations, and high-quality workmanship you can rely on. At Division 1, we believe in people over profit-treating every home as if it were our own and every customer like family. We are fully licensed, insured, and proud to be a St. Jude Corporate Partner, giving back while serving our communities with integrity. If you're looking for a dependable exterior contractor who puts quality and customer care first, Division 1 Roofing & Exteriors is ready to help.