I can't say that I would recommend or use this landscaper again, and I was actually very frustrated working with them. I requested a full grading/sloping and laying of tifftuff Bermuda sod. The contractor left and let me know he was done but when I went to look at the area, it was partly unfinished. I have attached pictures of what it looked like when they stated they were finished. I was very surprised that any landscaper would call this finished. When I asked him about the unfinished area, he told me that they incorrectly measured the area and ran out of sod. They apparently ran out of topsoil as well, because some areas are lacking it. The contractor stated that the quote he provided to me was not accurate and that it would cost additional to buy more sod. I was extremely disappointed and felt misled about the cost of the project. After multiple messages and refusing to pay for a half finished job, he sent his father out to lay sod that never took root. There also doesn't seem to be any soil under. They just came back and laid sod. No grading, no top soil. I had to ask them to come back again for additional areas missing sod, which they still didn't finish. The contractor stated "it will spread." At that point, I was willing to let go of the idea of a polished, finished project. The front area, where they added sod later, doesn't appear to be taking root like the rest of the yard and appears to be dying. Again--pictures of that area attached. Several other areas also weren't graded properly. I'm worried about how I will cut the grass since it's not flat and very lumpy in several areas. (Pictures attached). I didn't feel comfortable asking them to come back out because they didn't want to come back to finish the job in the first place so I know it's a lost cause. But I am leaving my review here to share my negative experience and also that I will need having another landscaper come out to fix the issue.
(DLC) Dylan's lawn and landscape
- 139 hires
- Based in Powder Springs, GA
- 4 years in business
- 3 employees
- Background checked
About (DLC) Dylan's lawn and landscape
Hi, my name is Dylan Long. I’ve been in lawn care and landscaping for over 5 years, serving Cobb County and surrounding areas. We currently operate 4 trucks, including a dedicated maintenance crew and full-time hardscape teams, with a second maintenance crew coming soon. We are fully licensed and insured, and all employees are covered by workers’ compensation. We specialize in lawn maintenance, clean-ups, grading/leveling, and full landscape & hardscape projects. Through our trusted network, we also handle tree removal, decks/porches, and pool projects. We take pride in reliable service, quality work, and fair pricing. References are available upon request. If you’re looking for a dependable crew that can handle anything from routine maintenance to full outdoor transformations, we’ve got you covered.
Reviews
I needed a hot tub platform built that was level and structural for heavy weight. These professionals responded to the call and began work on the first day. Quality work. Will use again.
Did a great job. Family business and Dad and Brother handled the job while the other brother is running around getting leads. Loved their work.
Let me give praise to the brother of Dylan and helper first . They were very professional, courteous and did a superb job. My issue was Dylan. He said he would clear the leaves the next day and gave me great price, then came back with attitude it will cost more because I haven't cleaned the leaves in five years. That is not true. I had my leaves all removed last spring by my landscaper. Annother issue was Dylan said they would be there first thing yesterday but first thing was almost 1.:30pm or after. Then I didn't say anything to them when they broke my nice heavy stepping stone in front of my gate with their escavator. I rated based on the way the owner acted toward a customer. I own a business for over 34 years and I know customer service is what businesses rely on for referrals.
Dylan was very professional. My project was completed within 36 hours of submitting the request! Very impressive!
This company did a wonderful job clearing my yard of leaves and taking them away so I don’t have to deal with them. I would highly recommend them to anybody that needs this service. They were punctual. They worked quickly and got the job done and get it right thank you.
Dylin was fabulous. He explained the process and the cost upfront. I will use him for all my lawn care. -Angela in Kennesaw
It sucks that thumbtack only allows me to choose 3 items and not all 5! Anyways, I contacted DLC through here, Dylan responded fairly quickly. We discussed the job (leaf removal) and he was able to come by same day to assess and quote me. The guys came out today and their work was seamless! They were punctual, quick and the end result was phenomenal! I look forward to future lawn maintenance with DLC! Thank you so much! And I’ll be seeing y’all every two weeks or so! Thank you! ☺️
They were very fast to respond and did the work same day. Very reasonably priced and professional. I will use them again for any lawn and landscape services I do in the future.
Dylan was prompt to respond to my inquiry for help, came to my house to evaluate my job. Responded quickly to let me know what I could expect and when.I'm happy I chose to go with his service.
Dylan was very unprofessional. I reached out for a quote and was unhappy with the amount. I let him know that I could not do that amount and thanked him for his response. He proceeded to tell me how much he paid for "the lead" and that I shouldn't have put large items in my description (when some of the boxes I needed removed were within the heights listed by thumbtack as large items). I ignored him as I already thanked him for the response and told him that price didn't work for me. He continued to inbox me until I finally got annoyed and told him I booked with someone else. Very unprofessional. I left my previous review by mistake, it was meant for the company I actually used.
They did a great job! They were on time, completed the work in a timely manner and my hedges look great!
Dylan completed the job and also helped to address issues I was unaware which saved me future problems. Will use again in the future.
Carter and Dylan did an excellent job installing the lights to outline my roof line! They were by far the most reasonably priced and I get to keep the lights for next year. I have a newer white modern farmhouse with black windows and wanted white strands NOT green which they actually had and look good even during the daytime when they are not on. These are soft white bulbs (don’t look ice blue) 12” a part and look amazing! I was a little worried about having them climb up on such a high roofline but they wore roofing shoes and made sure the lights lined up with a light bulb centered at each peak for perfect symmetry. Highly recommend them!
Dylan is a young entrepreneur and awesome. Is prompt, professional and is a tremendous value I needed my shrubs trimmed including a tall one and he did the job and more.
Fast and affordable! They did a great job trimming up some bushes for us.
Communication wasn’t great. Scheduled for 8am, didn’t show up. I messaged around 11, said he was on the way. Showed up around 2pm. I would have appreciated some communication, so that I could rearrange my day. I shared a photo of the back yard and the grass obviously needed to be cut. It was reported that they didn’t have equipment to cut grass and would come back the next day to do so, but they never showed up and again no communication. However, they did cut back all the bushes really well.
Dylan did a great job. I needed weed fabric laid as well as overgrown bushes and grass cut, they did it high quality and fast. Highly recommend
I wasn’t going to post until you got into my message inbox and insulted me.You have a lot to learn about business and life. 1st you agree on days to do the job and don’t show up and your excuses were your pretty backed up.I erased those texts but when you unexpectedly show up to my home because I did not give you permission to come as per your last text asking if it’s was ok and I didn’t respond then blocked your number very unprofessional.Your prices are cheap but I’m a true believer of you get what you pay for for.I hope that didn’t go over your head.
Dylan and his crew did a great job! They were super responsive to my messages. When it turned out the shrubs I wanted removed were actually mismanaged trees, they offered several solutions to me on how to handle them instead of trying to sell me the most expensive solution. I am still impressed with the quality of their work. Great job, Dylan and co.!