Dr Drain was right there when we needed him. Showed up promptly, explained my options then quickly fixed the clog. Fast and professional.
Dr. Drain Plumbing and Rooter
Great valueLicensed
- 561 hires
- 5 similar jobs done nearby
- Based in San Francisco, CA
- 4 years in business
- 3 employees
- Responds in about 5 minutes
- Background checked
- License verified
About Dr. Drain Plumbing and Rooter
We are to help our customers with all your plumbing needs. Our priority is your satisfaction. We carefully understand each plumbing problem and do it right the first time. $30off new customers $100off water heater installation 10%off drain call
Reviews
The job still wasn’t done. He snaked 2 drains and took my toilet off and it was unable to be put back on. So now I’m left with a clogged drain and a broken toilet. Had to call another plumber that was able to get the job completed.
Dr Drain owner quickly responded to my request to fix leaking toilet bowl system and arrived about 2.5 hrs after initial contact. Ended up replacing aged water flushing system in 2 toilets to prevent issue from happening and looking forward to not having to deal with these problems for a while. Good job and reasonable fees, highly recommended!
We hired this company twice and deeply regret it. The first time, Dickson (the owner and plumber) came out to inspect our toilet plumbing and a Rohl shower issue. Without even opening the shower knob or performing a proper inspection, he immediately concluded that the cartridge was the problem. Trusting his diagnosis, we hired him a second time to replace the cartridge. Not only did the repair fail to fix the issue, but it became clear that the original diagnosis was likely nothing more than a guess. When we contacted Dickson to return and address the unresolved problem, he repeatedly said he would come back but never showed up. After multiple follow-ups, he eventually sent someone else. That technician appeared unfamiliar with the Rohl fixture, did not know how to open the shower knob, struggled to communicate, and quickly blamed the brand-new cartridge supplied by Rohl without conducting any meaningful troubleshooting. What is most frustrating is the complete lack of accountability. When the problem remained unresolved after two paid service calls, there was no effort to stand behind the work, thoroughly diagnose the issue, or make things right. Instead, excuses were made and responsibility was shifted elsewhere. For a company that advertises itself as licensed and experienced, this level of service was extremely disappointing. We paid for professional expertise and received speculation, poor follow-through, and an unresolved problem. Be cautious and do your own research before relying solely on the reviews here.
Dr Drain came in after hours, diagnosed my problem quickly and repaired the leak! His price was very reasonable, and I will definitely use him in the future!
Dandy was very prompt in fixing my issue. He fixed it right away and in 5 mins the issue was resolved. The price for few minutes fixed and a minor replacement part, however, was a bit pricey. It could have been more reasonable as it wasn’t complicated as I was expecting the issue to be. But overall I’m very satisfied with the service provided. I recommend Dandy for the work he provided.
They were great and made sure that the work was completed to our satisfaction
Fantastic experience. Very diligent and trustworthy.
Fantastic service! Fast, polite and well priced! 10/10
Quick, good work quality, clean, with smile
Great job!
No
Great to work with
He got toilet fixed and installed bidet fast
Dr.Drain is high effective and professional in identifying the issue quickly- he is also friendly and resourceful by connecting us with his partners to solve this end to end. I really appreciate him and feel lucky to find him by random search. Will definitely reach out again if we have another issue needs his rescue.
Great job!
Our toilet suddenly stopped working. After flushing, the tank would refill, then the bowl would fill, and then it drained until it was empty. I contacted Dr. Drain and they came to inspect it. Dickson, our technician, quickly diagnosed the issue. He came back later in the afternoon, and within an hour he replaced our toilet. Thorough, friendly, punctual, and tidy. I'd definitely recommend Dr. Drain!
Excellent work. They diagnosed the issue quickly and cleaned out the down pipe with an electric auger. It was clogged with grease. They replaced one of the pipes, put on new gaskets and reassembled everything. Definitely recommend Dr. Drain.
Excellent service and high quality work. Would definitely recommend.
Dandy helped us fix our leaking pipe that has finally cracked after 15 years of use. He was punctual and professional. There is a 1 year warranty. Would recommend.
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Dr. Drain Plumbing and Rooter★ 4.7
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