Positives: Easy to deal with. Knowledgeable. Had the right tools for the job. Very prompt. Negatives: AI call center-confused causing the wrong tech to be deployed initially. Aggressively trying to upsell membership plan. Would use this service again but only if I speak to person initially and opt out of the membership plan.
Eco Plumbers, Electricians, and HVAC Technicians
Licensed
- 105 hires
- Based in Hilliard, OH
- 19 years in business
- 300 employees
- Background checked
- License verified
About Eco Plumbers, Electricians, and HVAC Technicians
Need fast, reliable help with plumbing, electrical, or HVAC? We’re ready to come through for you when you need us to! Since 2007 Eco Plumbers, Electricians, and HVAC Technicians has helped homeowners solve problems quickly and keep their homes running smoothly. From urgent repairs to routine service, our experienced technicians deliver real solutions backed by our Eco Guarantees. Want to keep your systems running smoothly all year? Our EcoFi Advantage Membership is the easiest way to protect your home and stay ahead of costly repairs. Message us today to schedule service!
Reviews
Pros: - quick to hire and return my messages. I was able to get them in the next day. - professional and friendly techs Cons: - overpriced through the roof. - overselling services - they record your sales offer on the iPad without your consent or acknowledgement. I contacted EcoPlumber to replace a shower faucet handle. They come out, look at it and tell me the Alan screw is stripped, they’ll have to cut the whole thing out and it’ll cost $1500. Also, they only install Moen products that they provide. I said no thanks, this is a few hundred dollar job, I’ll just do it myself. So I did. The Alan screw was not stripped, or even close to it - it came out with ease. Despite my limited experience, I replaced the handle and fixture by myself. EcoPlumbers were professional, but lying about the difficulty of the job, overpricing the service, and trying to get me to buy other services on top of that while recording you without asking - no thanks.
Very quick response and very informative.
Don’t have customers service who know how to deal real people
The tech was great, explained the issue and was professional. The biggest downfall is the prices. He explained it would be $400 for a toilet seal. Took only 20 mins to fix, seems insane
They didn't show up on the scheduled day in the window they specified
David and his coworkers did an excellent job with what they had to work with. Which was an air conditioner over 20 years ago. It is working now.
Decrease their fare and make it rational considering the parts and labor time. CHARGED 700$ FOR LESS THAN 5 MINUTES OF LABOR TIME. NO PARTS USED!
Call center needs work. But my technician, Bret, was great. He was patient and answered all of my concern. He was professional, respectful and considerate. It was impressive how quick and precise he cut an access opening in my basement to replace a new hose bib. He wore shoe protection and cleaned up after the job was done. Overall I am happy with the work that was done and thank ECO for providing me with a confident technician like Bret.
Bret was great. He did quality work and he did it quickly. Would easily recommend and will be on my list for any future plumbing issues.
Never showed for a toilet install. Only their AI answers even though you request to talk to a person. Don't bother.
Richard did a great job explaining everything
Technician arrived on time and completed the installation of my new water heater in time for me to get to work. He’s very polite and professional, explained everything very well, cleaned up the area.
They give a 30 min. notice that Technician is enroute. Tech (Fnu) showed up on time introduced himself, took a look at the WH location and got busy. He explained everything well. They even left a CO detector on the unit.
Eco Plumbers was quick to connect. I scheduled an appointment on their website. They arrived within the selected window. Technician was very professional and helped with the problem.
For what was done I think it was a little expensive, but they were very quick and got the job done
Janson was helpful explaining everything he saw gave 2 options on both issues I had them in for so I could choose best for me and my home situation. He gave exportations and teaching moments that made me realize where I may have contributed to issues. I appreciated his time and patience
He was friendly, fast, and explained what the other guy did wrong.
Matthew was great from Eco Plumbers. I wasn't even aware they did electric. The price is SO HIGH, but he was great.
Gabe was great. The came within 1 hour and got it done quickly. Very satisfied!!
Services
Compare other pros
Eco Plumbers, Electricians, and HVAC Technicians★ 4.4
Check availability