Edibill Services & Carpet Care LLC

Thumbtack customerOct 2026

My carpet was ripped after this cleaning. He denied ripping it and said it was already ripped. He refuses to give me a refund and says that he will fix it for $100

Thumbtack customerOct 2026

Very responsive. Price was reasonable. He showed up when he said he would. I provided the replacement carpet. He replaced the carpet on the stair landing and on a single step. Looks good as new. Thank you!

Thumbtack customerSep 2026

I chose to reach out to this company after reading the many positive reviews, but unfortunately, my experience has been disappointing. I initially sent an email and received a response regarding scheduling a consultation. I then provided my availability as requested, but it has now been four days without any follow-up or acknowledgment. What makes the situation more frustrating is that my messages have been read, yet no response has been provided. I completely understand that businesses can get busy; however, professionalism and good customer service include communicating with potential clients, even if it is simply to say that you are unavailable, booked, or will respond at a later time. Based on the reviews, I expected a much better level of communication and professionalism. Unfortunately, that has not been my experience. Going forward, I would encourage the company to provide prospective clients with some form of response rather than leaving messages unanswered. A simple acknowledgment can make a significant difference in the customer experience.

Veronica S.Sep 2026

Beautiful job!

Thumbtack customerAug 2026

We had a great experience with Edibill Services! He redid our guest bathroom quickly, professionally, and at a very reasonable price. We especially appreciated that he took the time to explain what he was doing and why, even allowing us to watch and ask questions without ever seeming bothered or rushed. Communication was excellent throughout the project. He kept us updated on the progress and gave us a clear idea of when the work would be completed. We’re very happy with the results and will definitely be working with Edibill Services again in the very near future. Highly recommend!

Thumbtack customerAug 2026

ghosted me

Taisha M.Jul 2026

He did ok, some work was a little bubbly. But overall ok

Thumbtack customerJul 2026

This guy did a mediocre job. The crack cracked almost right away and wasn’t even remotely close to the color of our existing grout. Called and texted several times, never heard from him again. Be wary.

Sarah T.May 2026

Punctual and responsive! Bill was able to come on short notice. Thank goodness because I could not take it anymore and needed professional help with our carpet. We had stains from the past year that I could not pull up myself. He was fair with the price that I could afford for now and I’m so thankful for that. Smells so fresh and so clean! Will be booking again. Thanks Bill!

Nadine B.Apr 2026

Edibill services came on a Friday and came back on Tuesday, April 21, 2026, he did a wonderful job and moved a few pieces of furniture. I am having him come back to do another room in my home. Nadine Berry

Thumbtack customerApr 2026

I’m a bit torn writing this review. The quality of the flooring work itself is good, and I was happy with how it turned out overall. However, the experience at the end of the project was very disappointing. The job was not fully completed when payment was made. After I followed up, he shared that he felt the project had been underpriced and more difficult than expected. While I understand that perspective, the tile was shown in advance and approved before the job began. Unfortunately, after receiving full payment, communication stopped completely. My calls and messages, as well as my husband’s, went unanswered, and the project was left unfinished with no resolution. I was open to discussing additional compensation, but never given the opportunity. The space was also left in a very messy condition. Paying in full and not having the job completed or properly closed out is not acceptable. It’s unfortunate because the workmanship shows skill, but professionalism, communication, and honoring the scope of work are just as important. As you’ll see in the picture, there’s gaps and no quarter round.

Thumbtack customerApr 2026

Edibill Services did an awesome job! The communication and the team was exceeded my expectation. They service me in less than 24 hours.I am very please with the outcome and service.

Thumbtack customerDec 2025

"⭐️⭐️⭐️⭐️⭐️ 5/5 stars! I was blown away by the amazing service from [Carpet Cleaning Edibill Service Company]! He was professional, punctual, and did an incredible job on our stained and worn-out carpets. They went above and beyond to remove tough stains and left our home smelling fresh and clean. The price was super reasonable too! Highly recommend them for anyone needing carpet cleaning services. 👍"

Chinor F.Dec 2025

Bill was very responsive and repaired my bathroom tile within the time frame he said he would. The quality of his work was amazing! I would recommend him for any bathroom tile repairs.

Nadine B.Nov 2025

Shawn was very responsive and professional to my needs since the carpet cleaning was unable to get my work done. I did call Shawn to explain that they were coming to do the work and that I was very thankful for his response and would be using him for another project that I need done. Thanks again Shawn and will not hesitate to call you and get this next project. I would highly recommend him just on my contact with him. Nadine Berry

Barbara A.Oct 2025

Bill & His crew does excellent work, they are responsive to your needs, and work until the job is done. They finished a bathroom in three days. New wall tile, bathtub, sink facets, and new floor tiles. I am very pleased with the outcome.

Myron M.Sep 2025

Great experience! When I initially contacted Bill he responds in less than 10 minutes. We coordinated needed work for the same day which he promptly completed without any issues. I highly recommend him for any carpentry work you need done.

Christina Y.Jul 2025

Was supposed to show at 9 and did not. I had to call him. He forgot. Said he would be here around noon and showed up at 1240. I could forgive that since I know what traffic is like but this after forgetting my appointment. He Spent 10 min cleaning the rug and it is not clean. First pic is a food spot that he didn’t even attempt to clean. He Told me my 6 month old rug was worn. I spot cleaned an area he said was worn and I was able to clean it. (2nd pic) For $125 I was expecting quality work. I’m highly disappointed because I had other tasks I wanted to hire him for but unfortunately I have to move on.

Miranda B.Jul 2025

Not what I expected. Out of poket money and still had to clean myself😞. I still had to re-clean the carpet after he was done. Several stains were left behind and he missed our follow-up appointment so I couls show him the missed areas. There was smell of cleaner or deordorizer even though I paid extra for the deordorizer.

April H.Jun 2025

Water was leaking from upstairs bathroom to kitchen below. After a plumber said the pipes were fine and just needed tile to be resealed I reached out to Edibill Services. Bill came at the appointed time and assessed the issue. He showed me that there was no grout with my tile and the only seal was the caulking. Bill removed the old caulk and applied the grout and then resealed with new cualk. So far everything is looking good. Thank you.