Very professional and quick to communicate and complete project!
Edney Home Repairs
- 16 hires
- Based in Anchorage, AK
- 1 years in business
- 1 employee
- Background checked
About Edney Home Repairs
A locally owned company our focus is to be of service. Providing a 5-Star experience and creating long lasting customer relationships is our goal. We offer a 100% satisfaction guarantee.
Reviews
Had a great experience with this company he took care of exactly what was needed and work with my family to get them back to being warm and comfortable so that the little ones would not be freezing day by day. I value greatly Nathan’s capability and all the services to take care of my family.
Showed up on time and with minimal time understood what I needed and got right to work! Very professional and kind. We will definitely be sticking with them for future projects.
I contacted Edney Home Repairs on Thumbtack for a kitchen sink and garbage disposal install, as well as connecting the dishwasher hose to the garbage disposal. Nathan got back to me within a couple of hours and indicated he was available to do the work on the upcoming Friday - 3 days later! Nathan kept me informed of his timing and a slight delay (25 mins.) the day of service (11-7-2025). I was fully prepared to give him 5+ stars on the basis of his responsiveness. That changed when Nathan stepped through the front door with a hand written contract that outlined $150.00 per hour rather than the $95.00 per hour in his Thumbtack advertisement! I said his Thumbtack ad stated $95.00 per hour. He explained that he charges $150.00 an hour for plumbing and the $95.00 per hour is for jobs like sheet rocking, etc. When I asked if the $150.00 would only be charged if he was actually doing plumbing, he said it would be for the entire time spent on the job, which he said would only take a “couple of hours”. (It’s worth noting that the plumbing did not need to be changed out, just disconnected and reconnected.) I hesitantly agreed (because he was there). Even though the outside dimensions were the same as the dimensions of the sink he had removed, Nathan had to trim the hole so the new sink would fit. In doing so, he damaged the counter Formica. When finished with the job 3 ½ hours later, Nathan pointed out a large Formica chip next to the sink edge, where he had stuck a piece of the chip in the hole using caulk. (Once he left, I removed that piece because it needed to be glued in place rather than stuck there with caulk. I also located the other half of that chip in the next room under the dining room table.) Two other areas of Formica were chipped as well. (See photo.) Nathan deducted 10% from his bill because of “the misunderstanding” - not a phrase I would use because there’s no misunderstanding the $95.00 fee in Nathan's posting. Essentially, he charged me $135.00 per hour instead of the $95.00 advertised. He said, ‘No one had ever brought that to his attention before’ adding he ‘would change it in his ad as soon as he got home’. I’m writing this on 11-18-2025, 11-days after Nathan did the work and his ad still lists his work at $95.00 per hour. In addition to the increase in price, Nathan also charged a $16.53 credit card processing fee, again without advance notice. Edney Home Repairs failed on all 3 of its goals - it did not provide a 5-Star experience, create a long-lasting customer relationship, or achieve 100% satisfaction. Buyer beware!
Exceptional service from start to finish. He arrived right on time, quickly diagnosed the issue, and had everything fixed within minutes. The quality of his work was outstanding, and he even took the time to assist with another issue. It’s rare to find someone so efficient, knowledgeable, and professional. I highly recommend him to anyone in need of heating system repairs or maintenance.
Nathan was prompt, courteous, and stuck exactly to the price he quoted. He clearly explained everything he did, and the sink and disposal are working perfectly now. I highly recommend him to anyone needing reliable home repairs.”
Nathan was very personable and professional. He did a great job with my furniture assembly and lighting. I would definitely contact him again for other projects.
Job well done. Punctual. Professional. Creative and thorough. Will hire again soon.
Really great response time. Will come back for future projects. Thank you!
Super fast service!!