The work was done quickly. The main concern I had was a lack of communication about what was needing to be done. I had asked about having joints filled and the price it would be to have this done. On the day of the scheduled install they gave me an arrival time of 10 am - 12 pm. After hearing nothing by 12:30 pm I reached out and eventually was told they had some issues with the equipment and would be an hour late. Ok would have been nice to have been told this without my having to ask for an update but no big deal. Installers eventually arrived just after 1 pm and didn't bother talking to me or ringing my doorbell. They just immediately started working no confirmation of work to be doneor even verifying they had the right address. Using my security camera to see their progress I could see they weren't filling in the joints and already started preparing the epoxy. I went out to talk to them which again was more awkward since they hadn't bohered introducing themselves to me and asked why they weren't filling the joints. The reply was it wasn't on the invoice. After a lot of back and forth through text they said they didn't have the material to fill the joints and if I still wanted it done Iwould have to wait till the next day and pay an extra $100 to pay for the additional wages of the employees to come back the next day. Essentially, I had to leave all the contents of my garage outside for an extra day and pay an additional $100 because they ccme unprepared and didn't bother to confirm the details of what I wanted. I don't know why they would assume I didnt want the joints filled if I had taken the time to ask how much it would cost to have them done and added to the initial quote. Finally the color scheme I asked for doesn't look remotely close to what had asked for. I wanted Domino Plus and got something that was basically Nightshade according to the color scheme samples they gave me. The picture I uploaded is what my floor ended up looking like which is pretty obvious it's Nightshade. Again, communication seems to be the main issue
Elite Epoxy
- 52 hires
- Based in Mapleton, UT
- 16 years in business
- 5 employees
- Background checked
- License verified
About Elite Epoxy
My name is Kody Dunn I have been doing Epoxy Floors for 10 plus years. I love what I do and continue to learn more about this amazing service everyday! I use Polyaspartic it is a 95% solid and can be done in 20 degree weather. You can drive on in 24 hours! I charge $4.00 per SF
Reviews
We love how our garage floor turned out. Grinding the concrete brought out a lot of character, then adding the sealant really added a nice touch. Nice work.
I had an outstanding experience with Elite Epoxy. Kaitlyn did an incredible job from start to finish. She was extremely confident, professional, and worked incredibly hard alongside her team to make sure every detail was perfect. The craftsmanship and attention to detail truly show in the final result. Kody was also fantastic throughout the process. He kept everything organized, communicated clearly, and made the billing process simple and stress-free. I could not be happier with the outcome. The quality of work is absolutely phenomenal, and their pricing is unbeatable for the level of service and results they provide. I highly recommend Elite Epoxy to anyone looking for top-tier epoxy work done by an honest, hardworking, and professional team.
Highly recommend Work Quality ✔️ Very responsive to questions ✔️ Kept work site clean✔️ Job done on time ✔️ Great company to do work with and made my space look AMAZING 👍🏼👍🏼
Garage floor looks perfect! FYI. He asked for 50% deposit, I deal with other services and no one has asked me for a deposit.
We got three separate quotes for our two car garage epoxy. Elite Epoxy had a competitive price and came quickly to get it done and it looks fabulous. Kaitlyn did a great job! Thank you!
Buyer beware. Before the job was started I alerted this company that I had newly painted walls. They assured me that this would not be an issue. The product seems to be as advertised. However, you can see where they took a wet rag, and wiped newly applied paint from 2 days ago. I explained that I was not happy that this had happened. Then the owner started going off on me about how I was trying to get out of paying and was talking over me to the point that I had finally hang up because I did not want to continue to be yelled at. I gave him a couple of options via text as my painter and my contractor is still here and will go back to re-do or they can paint it. I also told him that I’m not going to have somebody just do a crappy job. As you can see, he thought that they could just paint the areas that were smudged and not the entire wall. Anybody who knows paint knows that you have to blend it in and you just can’t paint that area. He told me that I was being too picky. I explain to him that I paid thousands of dollars to refinish my garage. Then he proceeded to tell me how much the Painter should charge, which was $50 for paint of paint and a small amount and that I was being unrealistic. To top it off, he kept texting me unflattering things. I responded that he’s working real hard to get a negative or zero stars on thumbtack. He responded with whatever you need to do to make yourself feel better. I blocked him.
I hired someone to do marbling and they basically screwed me over. I sent a picture to Elite and they immediately called me, gave me a fair price and fixed the garage within 48 hours. Absolutely amazing experience with them. I 10/10 recommend just look at the difference in the photos.
Professional, on time, quality work. Highly recommend!!
Great job! Gave me a fast estimate and garage looks great!