Very professional, informative and courteous
Emerald City Electric LLC
In high demandLicensed
- 160 hires
- Based in Sultan, WA
- 1 years in business
- 3 employees
- Background checked
- License verified
About Emerald City Electric LLC
Providing reliable and professional residential electrical services in King and Snohomish counties. From new installations and repairs to upgrades and safety inspections, Emerald City Electric LLC is committed to delivering quality workmanship with over a decade of experience and exceptional customer service . Licensed and insured for your peace of mind. Contact us today for a free estimate!
Reviews
The team is super responsive and kind enough to fit me in their schedule on request. Edgar was super professional and well informed. I would highly recommend this team for your electric needs.
UPDATE TO OWNER'S LYING RESPONSE "successfully restoring power to an AC unit that had been non-functional for over a year. ": Stop lying to deflect from your own incompetence. My AC worked perfectly fine until this June. Another electrician inspected it before you came and confirmed it was a wiring issue. You didn't restore the power at all, you left it on 110V and blamed my unit. You also broke the dryer's power. Everything I stated is 100% true, both the HVAC technician and the appliance repair tech can prove your exact mistakes (installing a tandem breaker instead of a double-pole). Shifting the blame onto the customer won't erase the paper trail or the problems you caused. Original review: DANGEROUS INCOMPETENCE, MAJOR FIRE HAZARD, AND DECEITFUL CUSTOMER SERVICE Rating: ⭐☆☆☆☆ (1/5) I had a nightmare experience with this company. I called them because my AC unit was only receiving 110V instead of 240V. What followed was a series of dangerous mistakes, incompetence, and complete dishonesty. DAY 1 (HIDDEN FIRE HAZARD): While testing the circuit, there was a loud bang and a burning smell. Because the junction box was hidden behind the dryer, we couldn't see what happened at the moment. We later discovered their testing caused electrical sparks that actually ignited the dryer vent hose. It was a severe fire hazard. Had we been able to see the damage immediately, we would have fired them on the spot. DAY 2 (GROSS INCOMPETENCE): They returned, claimed the AC was now getting 240V, blamed my AC unit, and told me to call an HVAC technician. I paid out of pocket for an HVAC tech, only to discover the electricians had installed a TANDEM BREAKER instead of a DOUBLE-POLE BREAKER. The AC was still only getting 110V because of their wrong installation. MORE DAMAGE AND EXTRA COSTS: Around the same time, my dryer stopped working. I had to hire an appliance repair technician, who discovered these electricians had ALSO installed the wrong breaker for my dryer. On top of that, I had to pay someone to fix the damaged dryer hose and inspect the vent to ensure it was safe after the fire incident. ABYSMAL CUSTOMER SERVICE AND BROKEN PROMISES: Cleaning up their mess cost me CLOSE TO $400 in outside technician fees, not to mention days spent without AC or laundry. I was incredibly reasonable and only asked them for a $200 partial reimbursement. They initially agreed to a refund, claiming it would take a week for "bookkeeping," but left the exact amount unstated. Their communication is terrible—they are extremely slow to respond and constantly require you to follow up. After promising the refund, they completely ghosted me for a week. When I finally forced a response, they backtracked and refused to give more than a measly $100. This company is a massive safety liability. They do not know basic code (using tandem instead of double-pole for 240V appliances), they nearly burned my house down, and they have zero integrity when it comes to fixing the damages they cause. AVOID THEM AT ALL COSTS.
The technician showed up the day after I made the appointment and arrived on time. He inspected the electrical system, found the problem, and fixed it quickly. I was very happy with the service and would recommend this company if you have any electrical issues.
Edgar at Emerald City was great. He responded quickly and was able to come out for an estimate the same day. Then we quickly agreed on the job to pull some new wire for a thermostat. He and his assistant were very professional and punctual, and they completed the job quickly and efficiently. He even went above and beyond and suggested adding a length of conduit for one end of the run, which added safety and a tidy look. I would hire them again.
Very efficient and friendly. I'm extremely satisfied with the work they did.
Great experience from quote to job completion
Great job locating our old transformer and installing all needed components for Google Nest Doorbell!
Emerald City Electric did an amazing job when I needed a ceiling fan replaced. The experience was smooth right from the quote to the scheduling to the actual work. Would definitely recommend them. Edgar and David were excellent to work with.
Helped me with some electrical issues before selling my home, fast, courteous, and good price.
Eric and David were polite, and explained the one problem we ran into and solved it quickly. They knew what they were doing and followed all safety rules. Only thing we did not like was they did not haul away old fans as Lowe's store said they would. Everything else was good.
Eric did an amazing job and was super informative. Emerald was quick to response and am keeping them in my books for future projects.
Prompt response, with clear communication and easy scheduling. Fortunately, the problem was quickly diagnosed, tracing back to an overwhelmed wall switch wiring that had burnt due to a portable space heater's high wattage, causing all outlets on that circuit to lose power. The wiring and switch were replaced and the power was restored on the circuit. Will definitely call them in the future for any electrical projects.
Eric and David installed a few wall lights fir me and they were exceptional. Very fair with pricing, strong customer focus and I would love to work with them again!
Great team to work with - highly recommend
They did a great job putting ceiling lights in my dining room. They gave a thorough consultation and an estimated cost and were very kind at explaining the work and taking my suggestions. They completed the full installation from the box. Would recommend 100%.
Great job Edgar and David ! Highly appreciate you answering my questions before starting the work and ensuring a high quality installation was completed.
The team enabled me to put in my new sauna with high professionalism. They found great ways to minimize the holes they needed to put in the wall between the circuit breaker and the new outlet. They even left the drywall get it to make it easier to patch and repair.
Good one
Awesome company. We had an electrical issue that 2 previous electricians had failed to diagnose but the electrician from Emerald City was able to come over the same day, diagnose, and fix within a couple of hours. Would highly recommend.
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Emerald City Electric LLC★ 4.9
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