I had an issue with my heat pump dripping inside… contacted Empire Sunday. They contacted me within a few minutes and told me they could fit me in next day after I got off work! ! Philip and his trainee Brian arrived right on time they were very professional, fixed the issue and cleaned everything up! They are reliable, knowledgeable, prompt, and very professional! I highly recommend them AND they are Family owned!!
Empire Heating & Air
Great valueLicensed
- 383 hires
- Based in Trinity, NC
- 16 years in business
- 4 employees
- Background checked
- License verified
About Empire Heating & Air
My team and I strive for outstanding HVAC care all year round. With our low cost and high end results, satisfaction and professionalism is our goal. I built this business to stand behind it. I also offer warranties on all of my work.
Reviews
I was very impressed with the service and will use them again for future HVAC needs
Empire was quick and efficient. They responded quickly and fixed the AC issue. I highly recommend their services.
Michael was quick to respond, showed up on time, was very professional, communicated well, and educated me on what the issues were, how it was fixed, and steps to take going forward. I’ll definitely be using him for any future needs.
Punctual and honest assessment of my issue that was resolved quickly and at an affordable price
I will forever & always request Mr. Curtis. He doesn’t flimflam or scimscam!!! He’s honest & does his best to save my pockets!!! He’s one of the best HVAC Techs I’ve hired in my 30+ yrs of home ownership. He’s honest & does his absolute best to ensure my HVAC System is working top notch! Thank you Empire for honoring my requests & a job well done!
Reached out to them. Scheduled an appointment for Wed 12/4 . Was texted by Curtis that they were running behind on the day of the appointment. I responded with thanks and let me know when you have an eta. I haven't heard ANYTHING else from them. At all!!! Very unprofessional.
We have 3 separate heat systems all varying in age. This means we’ve been around the AC repair block A LOT….but wow! These guys do great work!! The stars could not have aligned better. We used Thumbtack to receive a quote on Tuesday and thankfully they were able to start tearing the old out ducts on Thursday. By 3pm Friday all the new duct installation was complete and we were back in business. We were able to work with both Michael & Curtis. Great communication and quality of work from them both. These guys are the only ones I’ll call from now on. They definitely won our business!
Curtis was great...very quick to install my nest thermostat, was done within 20 minutes. Definitely recommend anyone to go with their service.
We were very impressed with Curtis of Empire Heating and Air. He came out the same day we contacted Micheal regarding a quote to replace our old HVAC system. We knew the system was was old (+30 years) and not efficient. The AC wasn't able to cool the house and the compressor was running constantly. He explained why we were hearing what I called "popcorn" sounds in the furnace, During the project he showed us each issue and how to he planned to resolve it. There were no hidden extra fees at the end of the project. We highly recommend Empire Heating and Air for their customer service and knowledge!
I have no complaints. Showed up on time and handled job. Thanks for your service!
Services
Empire Heating & Air★ 4.8
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