This contractor responded within minutes of our request for service. This was an emergency and he was at our home within the hour. Provided great service and fixed our issue promptly. Would use his services again.
EmpireFlow mechanic and Heating
- 177 hires
- Based in Bronx, NY
- 12 years in business
- 2 employees
- Background checked
About EmpireFlow mechanic and Heating
My focus is quality. I never cut corners, even when it's more expensive. Some of my competitors are cheaper, but I will take the time to make sure you're 100% happy.
Reviews
Great work quick and professional
I’ve had the pleasure of knowing Rikardo and working with him for seven years, and he has consistently provided outstanding service! Every experience, from start to finish, has been exceptional. He is professional, punctual, knowledgeable, and friendly. Rikardo quickly identifies problems, explains everything clearly, and completes every job efficiently with great attention to detail!His pricing is fair and transparent, with no hidden costs or surprises.It’s refreshing to work with someone who takes such pride in his work and genuinely cares about his customers. His honesty, reliability, and dedication to quality are truly appreciated! I couldn’t be happier with his service and highly recommend Rikardo to anyone looking for a trustworthy, skilled, and dependable plumber. If I could give him more than five stars, I absolutely would! I’ll continue to call him for all my future plumbing needs without hesitation
Rikkardo was prompt, efficient, professional and got the job done sooner than expected. It took him 20 minutes. Our other bathroom installed by Lowe’s took 2 men 2 hours to complete. I was very pleased with Rikkardo.
I will stay away from this contractor. Their job was poor and had to hire another contractor to fix the issue. Just horrible experience!
Very professional and quick toilet installation and cleaned up after themselves - would recommend!
I had a great experience with this plumber! He was on time, responded to my call very quickly, and was able to solve the problem immediately. He was professional, efficient, and very helpful. I really appreciate the fast and reliable service. I would definitely recommend him to anyone looking for a trustworthy plumber!
Super responsive, fast, and great work! I will definitely call him again!
Rikardo did a fantastic job and was a consummate professional in every sense. Arrived on time, did the job well, made sure i was happy, did not try to upcharge or upsell me on anything. He took care in the materials purchased, made sure everything worked as it was supposed to, and took the time to make sure i understood the jobs to be done. Can’t recommend highly enough. I’d give an extra star if I could!
From the moment Rikardo reached out to me to tell me he was available, he was in constant communication with me. He showed up on time, quickly found the pipe with the leak and quickly replaced it. He was knowledgeable, fast, and professional. He was transparent and top notch. He tested everything before leaving making sure the issue was fully resolved and cleaned up before leaving. I am very pleased with the results. If you ever need a plumber he’s your guy!
This was a very disappointing experience. I hired the pro to fix a leaking problem in my bathroom, but the leak was not resolved. The main reason I hired a professional was to have the problem properly addressed, and that did not happen. The finishing quality was also far below what I expected. The caulking was uneven, messy, and poorly applied, making the finished work look unprofessional. I paid for a service that did not resolve the original problem, and I was very dissatisfied with the overall quality of the workmanship. Based on my experience, I would not recommend this pro.
very fast response and great communication, much appreciated!
Rikardo from Empire plumbing did a great job on fixing my leak in the ceiling. He did have to remove the drywall to get to the leak, but then it was repaired a couple of days later thank you so much.
He was on time and had patience with my Condo Board.
Denis knows his stuff. He was like my 6 or 7 call to just get an estimate on some repairs and kept it honest with me. Explained everything in detail and gave me great insight, while others were trying to over charge me for work. When I say overcharge, I mean OVERCHARGE and Denis gave me the real info. Came in fixed one issue, noticed another issue . . .proceeded to give me next steps for the next issue and resolved it all at a reasonable cost. Always shop around in my opinion but Denis did amazing work and I have shared his information with people in my circle to work with him over anyone else. Thank you guys again for the great work.
It was quick and good work, however no 5 star as they did not cleanup around installation and did not caulk around toilet bowl.
Didn’t hire them. Very hard to communicate with. Didn’t reply to text messages when they asked me to text them.
Empire Plumbing & Heating did an outstanding job resolving a serious drainage issue that had caused flooding in my basement. Their team promptly cleared and replaced the damaged exterior drain pipe, arrived on time, and completed the entire project as scheduled. They took the extra step of thoroughly verifying that all lines were flowing properly before finishing the job. I truly appreciated their professionalism, clear communication, and quality workmanship. I highly recommend Empire Plumbing & Heating to anyone in need of reliable plumbing services.
To the point Rikardo did come on time Kept everything as clean as possible Job took 2.5 hours End product you can see in the pics Will contact again if i need other stuff to fix around.
I was looking for a plumber to complete the following tasks: Remove old toilet Install New Toilet Fix sink drain Responsiveness: 5 Stars This contractor called me back a few minutes after I submitted the initial query online. That is always plus for me. I was able to describe the work, and send pictures bbefore schedulingredients the appointment. They also provided ball park pricing for each task. Punctuality: 5 Stars Thr plumber Rikado arrived on time, and called me once he arrived in the driveway. Rikardo was pleasant, very knowledgeable about the scope of the work, and immediately got started with the project once he confirmed that I had the correct supplies (had my own toilet). He worked quionly, and efficiently, and neatly. Agreement: 5 Stars The price that Rikardo quoted me was exactly what he charged...no upcharges...no surprises... Expertise: 5 Stars i had another issue with a su.p pump in my home, and I needed another pump installed. Rikardo quoted a price that I accepted, and he went straight to work. Again, he worked promptly, efficiently, and neatly. My new pump was qusickly installed and is now up and running. Cost: 5 Stars His prices are competitive, and he keeps his word. The payment process was seamless and quickly executed through Zelle. So overall, I give this Empire/Rikardo a 5 star rating for today's service. I called them on 6/26/26, and I was booked for the very next day (today-6/27/26). You can't beat this type of service. Deen F. Monroe Township, NJ
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EmpireFlow mechanic and Heating★ 4.7
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