Energy-Star Services Inc.

JOHN M.Aug 2020

The company needs to be more accommodating in order to meet Thumbtack members' needs, especially when that member reaches out to them in the quest to have needed work done and subsequently become a regular customer. I take great delight in posting extremely positive knock-your-socks off reviews after superb service is delivered that generate new business for the vendor, as well as personally referring relative and friends.

Ron B.Jul 2020

They were the first contractor to arrive, within 2 hours of contacting them. The problem was quickly diagnosed as a burnt out capacitor. He had the part in his truck and quoted me a price of $325 to complete the repair which I agreed to. I later learned that the part cost $25 and a typical repair can cost anywhere from $90-375, so the cost was at the high end of the scale. Other than that, I was very satisfied with the service.

Vaughn M.Nov 2019

The technicians who installed my furnace were absolutely fantastic.

Rebecca M.Jul 2019

Needed a new furnace but they refused to even come out and look at it as they won’t do heating systems in the summer

Eric m.Apr 2019

Worst absolute worst experience ever. Excuses for not servicing unit was inconsistent. Attempted to charge me twice for a service fee

Anthony P.Mar 2019

Great hard working honest company. Will be using them again. They did an amazing job and very efficiently. Thanks guys! Anthony

Ali A.Nov 2018

Although I did not end up using them yet, I appreciated the professionalism when speaking with them and their follow up on the job. Their price for oil furnace maintenance was within range of competitors.

Dayna S.Oct 2018

Justin from Energy-Star Services was fantastic. At a time when I'm sure I'm one of hundreds calling about a heating system that I waited a bit too long to check on, Energy-Star was out within 24 hours to inspect and fully repair my system. He was courteous, and clearly skilled - it only took him a few minutes to discover the issue and repair it. Would highly recommend.

Margaret H.Oct 2018

I recently needed to have a new steam boiler installed. I used the Thumbtack website and was given a list of companies to get estimates from. I had 4 representatives come to give quotes. I was most impressed with Energy-Star Services approach to pricing. No nonsense: two models offered for my heating needs. The quote was very reasonable with great financing, and the HVAC manager, Josh, explained all of the technicalities in very understandable terms. He immediately inspired confidence in me. When my old boiler had started to fail, it was already beginning to get cold outside. Josh understood the urgency of scheduling and was able to put my job on his schedule for the exact day that I wanted, a few days after our meeting. He gave me a very reasonable quote for a third-party to take out my old large furnace which I wanted to get rid of. On the day of the installation, four men with three trucks arrived and set to work. They basically completed the job in two days and did beautiful work. The installers,Rob and Josh, were very hard workers and good problem solvers. Getting the new boiler into my old basement was a huge task. It actually involved having to take the new boiler partially apart. There was absolutely no complaining or balking about this setback. Whenever I was concerned, I would call Manager Josh and he would always put me at my ease and explain what was going on. He was extraordinarily responsive, always answering the call immediately. Where can one find customer service like that these days? After all was said and done the men cleaned up the basement up beautifully! I would recommend Energy-Star services to anyone. You will be in good hands. What a great company!! Margaret Hager Sent from my iPhone

Kim T.Aug 2018

I was informed at all times from the initial contact, to when they were showing up and completion of the job. They are reasonably priced.