Great service. Responsiveness could be improved but professional and great work! Will hire again
Events by RuRu
In high demand
- 47 hires
- Based in Naperville, IL
- 3 years in business
- 6 employees
- Background checked
About Events by RuRu
At Events by RuRu, we create unforgettable celebrations with a blend of modern design and cultural elegance. From weddings and traditional ceremonies to contemporary birthday parties and corporate galas, our décor transforms any space into a breathtaking experience. We offer: - Wedding and event décor and styling - Mandaps and cultural ceremony setups - Balloon decorations and custom installations - Cultural performers, DJs, and MC hosting - 360 photo booth and event photography - Event planning, coordination, and day-of management Why clients choose us: - Thoughtful designs that reflect your theme and culture - Stress-free experience with delivery, setup, and teardown - All-in-one solutions for décor, entertainment, and coordination Share your vision with us, and we’ll bring it to life with creativity, care, and attention to detail.
Reviews
RuRu crew did an amazing job! The staff was very nice and made sure the wedding day was very special. Would hire them again!
First, the communication was terrible. They were extremely poor at responding to emails or texts. The person that I was in contact with from Ruru informed me 2 days before the event that I had not ordered lettering in my contract and it was too late to get it done. I sent him the copy of the contract proving that I had ordered and PAID for the lettering, while scrambling around looking for someone who could rush through the lettering job to get it done on time. I paid extra for them to do this. He then let me know the night before that he found the letters (oops, sorry). We agreed that the lettering I had done locally were vastly superior to the shoddy, poorly designed and barely sticking letters he had done (they were extremely poor quality and looked depressing). He said he could put up our lettering but then proceeded to mangle them, stick them together and rendered them unusable. He had absolutely no clue how to do that but just kept digging himself deeper in the hole. It was infuriating. Then he had to keep taking multiple smoke breaks while we were on a time crunch because of his incompetence. We, unfortunately had no choice then but to use the lettering he "found" but, even then, he had no idea how to correctly attach them. He tried to stick them onto a standing cloth screen backdrop that had no hard backing after he had attached the balloons. He didn't measure anything out to see how they would fit and eyeballed where to put them and was, at that point, just trying to finish and leave. The letters were literally falling off the backdrop before the evening was over and people had to keep trying to reattach them throughout the day. It was embarrassing. The balloon work was just meh and were leaking air and popping throughout the event and by the end of the evening looked just sad. I feel like he was put out by having to be there. He never even informed us he was finished. He simply disappeared, never to be seen again. No goodbye or text or thank you for your business. Just "poof"...vanished. This service was NO WHERE NEAR worth the amount of money that was paid. It was MAYBE worth half of the nearly $700 that I forked over for shoddy balloon work, horrible lettering, terrible communication and extremely poor work from an incompetent employee. I WOULD NEVER USE THIS COMPANY AGAIN.
Excellent job..
Not on time, and didn't follow directions
Gaurav and his team were great to work with! They came through with amazing decor for our wedding reception and a flower wall for guests right outside the venue. I was extremely impressed by his professionalism, responsiveness, kind demeanor, and overall workmanship. The final product was beautiful and elegant - and very well coordinated with the bridal wear and overall spring theme. The cost was also budget friendly for the overall quality. Thank you Gaurav!
I really appreciate the quick response when i have a question. I also appreciate you reassurance when checking did you get what I wanted. I will upload photos after setup.
I want to thank you guys and your team Richi for doing such an amazing job decorating our wedding it was absolutely beautiful, you guys really made my wedding vision come into light 🤎
Loved working with RuRu. Their balloon displays and decor were next level and made our event. Everyone loved them!
Didn't end up going to them but they were very professional, responsive, and fair in our correspondence.
We worked with Events by RuRu for our son’s first birthday party. Events by RuRu worked with us to identify the colors and aesthetic we were visualizing, while offering a range of selections at different prices. They then showed up early to beautifully execute the vision—providing balloon work that was dramatic and whimsical. They also arrived promptly at the end of the celebration to remove the installation. Overall, I cannot rate the experience highly enough. We look forward to working with Events by RuRu again. I hope you will work with them to make your next celebration special.
Our initial discussion was very positive; however, I did not receive a follow-up for three days. In the context of event planning, where timelines are tight, this delay resulted in lost preparation time.
responsive and professional
The vendor responded to my inquiry very quickly.
Services
Events by RuRu★ 4.6
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