The absolute priciest quote on a bid I've received for landscape so far! I had a feeling they would be pricey, but not only did they take the cake but the helado as a side. Besides that, the estimate had something that I didn't request, and not to mention it arrived nearly a week later than promised.
Excellence Hardscapes and outdoor living
- 40 hires
- Based in Kansas City, MO
- 6 years in business
- 6 employees
- Background checked
About Excellence Hardscapes and outdoor living
We are a family owned and operated business with 20 years of experience! We strive to create the outdoor living space your family dreams of! Being a small business, we work closely with our customers, adjusting as needed to make sure you are satisfied with the project! Each and every project is 100% unique custom made for you!
Reviews
We thoroughly enjoyed the whole experience with Excellence Hardscape from the consultation stage to the final walk through. Sergio and Alondra answered our many questions and spent the time discussing the design and products all before we even made the decision to move forward with the project. We were able to see a job they had just completed in person and we were sold. Juan and the crew are knowledgeable and very good at their jobs. Even with a last minute design change from me- they were flexible and still able to complete on schedule. Now - they were not the lowest bid that we got however with the personal touch, open communication and quality workmanship -we have no regrets and cannot be more pleased with our patio addition.
Was a pleasure working with Sergio and team. They did good quick work during bad weather, and communicated well the whole project. We were very happy with the results of our patio and it was more affordable than many other companies. Thank you!
Just had an excellent experience with Torres Family Landscaping. From start to finish, Torres Family Landscaping provided me with prompt and efficient service as well as beautiful landscaping products. Sergio coordinated the project, made valuable suggestions that I would not have thought of on my own, and was entirely responsive to my needs. Juan facilitated the project and did a top-notch job with his meticulous attention to detail. These guys are the best. I highly recommend Torres Family Landscaping!
Excellent to work with. Quality work. Attentive. Will definitely be using for future projects.
They finished my from scratch patio project in 9 business days. Sergio communicated with me very well via text, calls and in person. The crew came to the front door often with questions when I wasn’t always presentable. Juan and Raul listened and did all they could to provide what I wanted. There was one incident on the very first day when they crashed into our swing set. But in a couple of days they had a new, stained to match wood beam and replaced the broken one. They created the main patio, made the under the deck area a usable space to match the patio and a small flagstone and gravel walkway.
The Torres Family Landscaping crew that worked on our backyard was beyond amazing! Sergio came out to do the quote and was the main point of contact. He did a great job and explaining the process and the reasons behind every step. Juan was the team lead once the project began, him and the crew were very profesional, always on time and everyone was very hard working and fast. The yard turned out better than expected and we will definitely use them again for our future Landscaping projects.
Great work done in an extremely timely manner. Would recommend to anyone for landscaping services.
I cannot say enough good things about the Torres Family business! They were WONDERFUL to work with. Juan and his crew are experts...kind and knowledgeable. They were a joy to work with. Juan is a craftsman of the highest quality, who truly cares about his craft. I had zero worries about my fence being constructed “right,” because I watched Juan work...and it was completely evident how much he cares and how skilled he is. They did multiple jobs for me...a total yard clear out (it was a jungle!), help improving a big rock bed for irrigation, and a fence with three gates for our backyard. They were efficient, had great communication, and were extremely hard working. At one point, Juan wasn’t pleased with the materials we’d chosen for the fence, concerned it wouldn’t last and be safe enough for my kids, so on his own he went and looked at other options...sent me pictures and helped me choose a beautiful and long-standing fence option...absolutely better than the first option. That is a man who cares about his product and other people! Sergio on the business/scheduling side of things was wonderful to work with and always quick to reply. I’ve hired about 10 vendors through Thumbtack, and Torres Family were by far our favorite. I’ll be recommending this company to everyone and hope to work with them again sometime.
Sergio and family were great to work with. They put in a grill pad/mini patio for me and I’m thrilled with how it turned out! It was previously a pile of dirt! We had a slight rain delay, because Mother Nature, but once dried out, the crew was prompt, friendly, informative, and did a great job. I would highly recommend. Thank you for making my backyard beautiful!
There were a few issues along the way, but when I contacted the owner, he seemed to respond quickly and take care of the problem. There What is the drain pipe that they left sticking out of the wall, but when I called them they did come back and variate, and there was the 2 lower beds that they didn’t level. The first one was a ring that I wanted around a tree, previously it had been a horseshoe, when I got home from work it appeared that they had removed the stone I had in the horseshoe shape and just replaced it with the new stone. I called the owner and he sent somebody over the next day who did create a circle around the tree but did not level the stone. I again called the owner and he did send someone out to complete the circle and level the stone. I inquired about the other flower bed where they had put one row of stones and did not level, they took out the old stone and replaced with one row of the new stone. I did call the owner again and he did send someone out and they leveled the stone. If you choose to use this company I would suggest that you be very specific about what you will be charged for and what is included. when the owner came out to give me an estimate on the job I had existing stone in the back and I want it utilized in the front, he completed measurements and told me I had enough stone to do what I wanted to do, so the entire bid was based on labor, any dirt, gravel and extra things they might need and I would purchase additional stone if needed. During the week they were here I had to go and purchase stone, Apparently what I had was not large enough to build a wall.about 3-4 pallets. About an additional $600 dollars or more. I lost count. Of course pallets are extremely heavy and I requested they pick them up, which they did, but apparently that was not supposed to be included in the labor bed
Sergio, Juan and the crew were absolutely amazing! They worked quickly and delivered above my expectations! Great communication and reasonable prices. Sergio really took time to match our existing landscaping and recommend trees that would not only meet our needs but bring the project together. I highly recommend Torres Family Landscaping and will use them for all our landscaping needs in the future!!
Torres Landscaping installed pathways in my back yard as the first step in my naturescaping project. The work quality was excellent, the crew very friendly and courteous. I was very impressed by the level of communication I had with them. They were very responsive to my requests, adjusting to a couple of changes quickly and easily. I am very happy with the results.
Services
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