Able to come on short notice (same day) and did a wonderful job cleaning. Paid attention to details most cleaners would miss.
Felix’s House Cleaning
In high demand
- 141 hires
- Based in Madison, AL
- 16 years in business
- 3 employees
- Background checked
About Felix’s House Cleaning
I’ve been in business for 10 years for a reason: I’m trustworthy. I know having a stranger come into your home can be scary. I can tell you exactly when I’m coming and what I’ll do. And I can always give you reference and contact information.
Reviews
Very quickly gave competitive quote and scheduled…ladies were professional and did a great job…Will use again and again!
Scheduled a cleaning they told me I needed to move it to the next day. Day of the cleaning they said they would be here between 4-5. Texted and they said they had car trouble and couldn’t come at the time. Very unreliable.
This company exceeded my expectations! They were able to come on short notice, and their pricing was fair. Communication was quick and easy from the start. I scheduled a deep clean for my first visit, and they were thorough. I still had several unpacked boxes from storage and hadn’t figured out where to put everything, but they put in extra effort to declutter and arrange some items, which was a huge help. My home looks and feels so much better now! I would definitely use them again and recommend them to my friends.
First time booking and they did an amazing job and also arrived early.
They did a wonderful job twice I highly recommend them to anyone
The work quality was superb. Came in on time and got right to work. Will definitely use again.
I scheduled an appointment, which was confirmed by the cleaning company. The day off I messaged because it was 5 minutes before expected arrival time and they had not arrived. So i decided to messaged them to see if we were still on track as scheduled. Instead of responding back, They updated my appointment as completed. Super unprofessional and uncalled for they could have simply reached out if there was a problem.
Horrible service and communication! Don’t use this service. Had a 3 week text thread of false promises and Inconsiderate scheduling. Called the number from the thread and they told me I had the wrong number. Beware
I hired Mrs Felix based on previous reviews, along with my conversation with her giving me a verba guarantee of her work. Upon the day of cleaning, she did not come to perform the work, but sent a crew of ladies instead. When the ladies informed me they were done, there was some areas i pointed out that were not clean. They went back and touched on them. Upon futher inspection of the work, i noticed that there were so many areas missed. I mentioned it to the lead lady and she nodded as if she understood. It was late so i asked if the could come back and compete the work. She nodded yes, so in good faith (what a mistake) I paid her the agreed amount. None of the cleaners nor the lead lady among them could speak or understand english well. I called the owner, Mrs. Felix to have the job complete. She said she was coming to complete the work but never showed up. As of now, she is not returning any of my calls nor responding to any of my text. Attached is a log of the multiple times i've called her but have received no phone call back. Along with just a few of the 37 photos we took AFTER the cleaners cleaned. I definitely cannot recommend her service.
I really wish you could’ve seen the before of these photos because they really had a challenge ahead of them. After months of battling with depression it was incredibly hard to keep up with basic housework and the energy it took I just did not have in me anymore. These ladies really brightened my spirits and went above and beyond my expectations! I’ll definitely be referring them to friends around town!
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Felix’s House Cleaning★ 4.4
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