Man, nothing bad to say. From my initial outreach to conclusion, there was communication and professionalism. Will definitely use again.
First Class Plumbing, Rooter & Air.
In high demand
- 349 hires
- Based in Riverside, CA
- 26 years in business
- 25 employees
- Background checked
About First Class Plumbing, Rooter & Air.
Our team can fully service your plumbing needs, no matter the size or scope of the issue. We make our premier plumbing services reliable and affordable for everyone in the community. Our company understands times are tough, that is why we will work with you to find something that fits your needs and budget. We offer full plumbing service, install and repair, drain cleaning, hydro jetting, leak detection, water heaters, gas line, water service, and more ! We're the local plumber near me." Service areas: Riverside CA, Garden Grove CA, Fullerton CA, Brea CA and Yorba Linda CA
Reviews
Super fast response. Came out and troubleshot without assuming it was going to be a major repair. Repair was needed but the fact that they didn't assume it would be was appreciated. The required parts were not easy to find but the tech (Cory) did not leave until they were able to confirm that they could get the part. All along the way, the office staff and tech were great with communication, transparancey, and professionalism. Cost was a bit high (?) but the fact that they were upfromt about everything and kept to the schedule they promised meant a lot.
Fantastic service from First Class Plumbing, Rooter & Air. Orlando diagnosed a tricky water leak at my parents’ home and discovered issues with both the flapper valve and the tank fill valve. He didn’t stop there, he replaced their outdated toilet with a newer, more efficient model that’s perfect for elderly homeowners. He was thorough, respectful, and did a fabulous job. Highly recommend.
Great service, highly recommend for your plumbing needs.
Incredible experience working with First Class. Attention to detail, punctuality, and overall customer service really does make for a First Class experience. Peace of mind with their 25 year warranty along with the impeccable support. They have our trust 100%.
Edgar was incredibly helpful and kind. He was helpful explaining the options and his recommendation felt genuine. Saved me money and resolved the problem. Would hire again for sure!
They were able to come quickly, arrived on time, gave a clear explanation and explanation, and were easy to deal with.
They called me within 5 minutes of submitting my project. They were able to come onsite within an hour to provide a free onsite estimate. Extremely knowledgeable and professional and the price was fair. I would highly recommend them
Justin was here on time, thoroughly examined the problem and presented solutions. Very respectful of my property which I really appreciated.
Responded to me within an hour of making a request and showed up on time. Reasonable price and great service.
Dan R is very nice. He is professional and helps fix the clog very quick.
The fastest response time I’ve even encountered, will definitely be using them in the future. Drain was good to go in what seemed like 15 mins Very professional and reliable. If this is how they operate, the company name says it all truly first class.
Five stars, all the way! Our project ended up being way more involved than we originally thought, and Chris and Jonathan and the team handled it beautifully. It took a few visits to get everything done and they were on time every time. Everyone was very professional and the work was thorough and I’m so happy with the result!
Outstanding!!! Manuel showed up promptly and thoroughly inspected the issue. Very professional, friendly and complete. I would recommend to all needing plumbing service. I will definitely call First Class when needing plumbing service.
Although our issue turned out to be larger than expected, Justin D was wonderful. Very prompt, professional and explained everything in detail.
Scheduled a 4pm appointment the same day via Thumtack. They were quick to respond via text but when I explained the work that I needed they said they were unavailable and will send someone out the next day. Not sure why they schedule appointments and show available when they are going to change the appointment date and time.
Representative who showed up seemed inexperienced and was unable to price job. Simple job was priced at the standard visit rate, which was ridiculously expensive.
They were professional. Came and fixed the issue at hand. Did not like that they came back and started digging for more issues and were pushing us to get them done.
Not be so pushy when the customer says they'll get back to you
The crew was knowledgeable, polite, efficient and fixed the original problem as well as another issue that was discovered and left that job site neater and cleaner than they found it. Very pleased
Services
First Class Plumbing, Rooter & Air.★ 4.6
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