First Glass Window and Door

Thumbtack customerFeb 2026

Everyone here is kind and nice. From the secretary to the contractor. Very responsive comes right out and and gives you an Fair estimate with warranty. Thank you 😊

Barbara C.Oct 2024

First Glass was great to work with! Our old patio door was in sad shape. We got estimates from 3 companies, and Tim & Alyssa provided estimates for both Polaris (made in Ohio) and Pella. We went with Polaris patio door - Anthony & Michael expertly removed our old door and put in our beautiful new 3 panel with screen door in one afternoon. Perfect clean up afterwards. Would highly recommend this company - thanks to all!!

Talina P.Jul 2024

Installers were messy. Dragged mud up an down the stairs to the basement. Months later, still finding globs of cement on stuff beneath the windows. Also, should have rescheduled for a less windy day. There are speckles of dirt all through the caulk. But, hey... No leaks! (so far).

Steve M.Nov 2023

Tim was amazing. Came out very quickly after initial conversations. Didn’t waste three hours of my day, giving me the whole song and dance of the other bigger companies. He was very efficient with sizing everything and giving me a very good price. Once we ordered some of the windows, his guys were out and got the work done very well and very quickly. He will definitely be getting all of my business moving forward. Light years better his competitors.

Cynthia S.Apr 2023

Great experience with First Glass Window-completely satisfied and would highly recommend.

Scott M.Mar 2023

Tim was outstanding to work with! Good family business. He was very responsive and easy to work with. He offered an honest assessment of the work needed and presented several reasonable options. Pricing was very reasonable and better than big window companies. He and his team came out and finished the job quickly and we couldn’t be happier with the result! I would highly recommend!!

Carla F.Dec 2022

Wow! A great experience from start to finish. Communication was on the ball, and installation was on point. We have head several different vendors at our house and First Glass Window was by far the best to work with. It was an exceptional experience. Thank you!

David H.Oct 2022

We had the best experience with First Glass Windows and Doors. They installed a new garage entry door and door to enter the house. They were incredibly quick and the work was done right!!

Sandra S.May 2022

Awesome working with this company. Would recommend to others.

Cathy H.May 2022

Put in a back door where a window was, excellent work and very responsive.

Amber E.Dec 2021

Great work installing patio door for our pool deck. Cut a new door in place of our old window. The guys were hard working, clean, and quick, finishing in a few hours. They were willing to help move furniture around after as well. We would definitely recommend their work.

Cris M.Jun 2021

What can I say? These gentlemen absolutely rock. Work looks great!! Fair price too. Tim is very willing to explain what he is doing as he goes along. Willing to share his knowledge. I respect that. Says a lot about his character. Anyway. You won’t regret choosing this company. At all.

Veronica K.Jan 2021

We love our new windows! Our old windows leaked air and fogged up. It has been such a pleasure to work with Tim. They adhered greatly to COVID precautions and didn’t even leave a mess when they left! We are so impressed by the quality of their work and quality of windows! We are definitely going to use them to replace the rest of the house in the future!

Ryan S.Mar 2020

Great experience working with Tim and his crew. They installed a patio slider for me (including cutting and framing an opening). Tim gave me a fair quote and answered any questions I had. He and his team completed the job on time, in one day, fully cleaning up. The new door looks as if it went in when the house was built. Highly recommend!

Sue Z.Feb 2020

First Glass installed 5 doors and 20 windows which included 2 bays and a beautiful garden window. They did an amazing job, were very professional, on time, cleaned up after themselves and the entire crew was friendly and respectful. Communication was great. Responses were quick and thorough. Will definitely recommend them to friends and family!

Kristin D.Jun 2019

Tim and his crew were great. They transformed my old three season porch to practically brand new. Windows are beautiful. I feel his quality and pricing very fair. Hope to use them again.

Kevin S.May 2019

We hired First Glass Window and Door to INSTALL a picture window in our living room. Tim and his crew did an outstanding job on our home. He was not only fair in price, he was incredibly easy to get a hold of, punctual, clean and did exactly what was promised without skipping a beat. We would absolutely hire Tim again and would recommend him to anyone looking!

Dean S.Aug 2018

Tim and team are fantastic to work with. Tim worked with us through various stages of the process to help us pinpoint exactly what we wanted. The windows are amazing and the no pressure buying process included totally transparent pricing with no cheesy gimmicks like the big guys do. He gives the best price up front and follows up with exceptional craftsmanship. Hire them, you won’t be disappointed!

Trevor N.Apr 2018

The project went great. We did the home and garden show and had actually agreed to purchase windows from one of the larger companies in Northeast Ohio after sitting through numerous pitches at our kitchen table. Each of the company’s presented basically the same window with the same technology but at various different prices. Many of them often used gimmicks where the more you talked the more that the discounts somehow appeared. The process would take hours when at the end of the day all we needed was the quality window, a quality install and a good price. After agreeing the night before with this other company, we had three days to back out with no questions asked. I always research every possible option and had seen something about First Glass and sent him a message that next morning. Within 3 hours Tim was in our house. What struck us right away was that Tim was very straight forward. He gave us a ballpark estimate before he came over and then stuck to it when he got here. There were no gimmicks he asked us questions about what we had come to him wanting and he shared his opinions. He warranties his work and uses the same windows as the other big box suppliers. He did all his measurements and then told us to take our time with our decision. He was in and out within 30-40 min compared to roughly 2-3 hours with the other suppliers. The rest of the day my wife and I talked it over. Every time we had a question Tim was very responsive in answering them and providing us with as much information as he could. We ended up coming to the agreement to go with Tim because we felt more comfortable with him as a person, he was able to give us everything we wanted, and he was affordable. Upon calling him to tell him that we were going to go with him, he had known that we had signed with another company and basically told us to make sure that this is what we wanted and that we could have as much time as we needed. He just wanted to make sure that we were comfortable with our decision. That only made us feel more comfortable with our decision. A few weeks later Tim and 2 others of his crew got to our house at 8 am and had installed 10 windows by 1. Throughout the install they were very open to questions that I had about the install process and were very friendly and willing to help. I even had a window and door that they weren’t replacing that I asked their opinion on and they happily gave it. The windows installed make the house look completely different. We could not be happier with our decision. Overall this was a very good process and we would suggest anyone who is seriously considering windows to save themselves the trouble and simply call Tim at First Glass. Thanks again!!

Mackenzie R.Mar 2018

We hired Tim to install a new sliding glass door with blinds. From the beginning we had a great experience. He was able to come out quickly and give us a quote, got the door ordered and kept to his word with scheduling, installing etc. We had other companies come out to give us quotes and were told that they could only do a custom door but Tim was honest and believed he could make our job affordable. They were on time, worked quickly and efficiently and cleaned up before leaving. I highly recommend First Glass and will be using them again for future work! Thanks!