Price gouging is not acceptable 750 dollars to change 2 toilet repair kits that take at the most 1 hour p
First Response Plumbing Inc.
In high demandLicensed
- 243 hires
- Based in Boca Raton, FL
- 14 years in business
- 10 employees
- Responds in about 2 hours
- Background checked
- License verified
About First Response Plumbing Inc.
When you have plumbing problems, don’t hesitate to call us. At First Response Plumbing, there is no such thing as a small problem because we know it’s a big deal to you. Your health, safety, and property value are at stake. Call now for dependable emergency service, installation, and repairs.
Reviews
everything was great and so far seems to be fixed properly :) I would hire again
They live up to their name! They were the first to respond, first to arrive, and first to get the job done. I appreciate the promptness to my matter without having to charge an emergency fee. The repair was not urgent but I wanted to get it done sooner than later. Their price, although not the least expensive was fair.
A rep from this company contacted me after I submitted my inquiry. The rep was polite and told me that they were sending a technician to evaluate my bathroom sink at no cost. He said that once the technician finds out what the problem was, he would let me know the price. When the technician (Paul) arrived he was very sweet and he took a look at my sink. At first he said I needed a small part, but then he realized there was nothing wrong with my sink. He stated that maybe one of my airbnb guest may of tampered with the valve. He said that the valve was slightly opened. All he did was turn the valve all the way on and my bathroom sink stop making noise. He did absolutely nothing. I was like "thats it", and he said yep! It took less than 2 minutes for Paul to figure out problem. Paul said there was no charge because he did absolutely nothing. All he did was turn the valve on. He said that he could make up a lie but he's an honest person and would not do that. He was so honest and sweet, that I had to give him a tip. I didnt have much in my wallet, but I gave him a little something, so he can get lunch and he left. 5 minutes later, Paul came back saying that he had to charge me $250 dollars. I was in total shock! I think Paul supervisor told him to come back to charge me. I said NO and that I wanted to speak to his supervisor. That is ridiculous to charge someone $250 for doing absolutely nothing, and if I would of known he was going to charge me that, I would of went with another company. I've had different plumbing companies fix things in my house and Ive never been charged so much money, especially if they didnt do any work. The supervisor had the NERVE to tell me that even though he didnt do anything, the problem was solved and i had to pay $250, but since his technician failed to tell me that, he will not charge me. Please DO NOT USE THIS COMPANY! If you decide to use this company, just be aware that they are going to charge you a ridiculous fee, wether they fix something or not. Make sure they give you a quote that you are comfortable with. I normally don't write reviews, but this company got me so mad, that I had to write a review. The best way this company can improve, is by being transparent and honest.
First Response was one of the companies that responded to my request to fix a leak. They came later than expected and had to return the next day. They were able to fix the problem quickly and provide documentation of the work.
Tech Paul came out and communicated well and did quality work repairing the pipes that had been swallowed up by oak tree roots. 2 day job!
The first plumber that came out created a giant hole and eye sore in the side of my newly purchased home to fix our outdoor hose valve. On his initial inspection of the valve the plumber snapped the pipe before he even started working or giving us an estimate. He filled the hole with spray foam and just left. The good news is after showing my disdain and sending pics of what a horrible job was done, the owner came by and repaired the hole and left it as it looked prior to the other guy coming out. I give the owner credit for making things right but I cannot recommend them for the initial mess that was left.
Mike came and repaired a pipe that was punctured by my roofers. He was knowledgeable and his work was clean.
Excellent! John came promptly at the set time and was COVID respectful and very professional. He looked over the job and provided me with options to repair my main waterline that was leaking. We discussed the best possible fix for our budget and he went right to work. We had some issues with the main line from the city which he instructed me on getting resolved. He returned a few hours later and completed the job and we discussed a few other plumbing issues that needed to be addressed. I will without a doubt recommend these guys to anyone who needs plumbing repairs.
The business came the same morning I asked for a quote (even though it wasn’t an emergency). I had a leak underneath the kitchen sink. The plumber was professional, efficient, knowledgeable and polite. The root of the problem was found and fixed in under an hour.
Services
First Response Plumbing Inc.★ 4.3
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