Heater works and function/installed properly, great price and hauled away old unit. Thanks
Fixit inc - Augusta
- 20 hires
- Based in Augusta, GA
- 6 years in business
- 18 employees
- Responds in about 10 minutes
- Background checked
About Fixit inc - Augusta
Fixit Services handles appliance repair, electrical, heating and air, and plumbing across Augusta and the surrounding area, all under one roof. Our technicians are insured and background-checked, and you approve the price upfront before any work starts, so there are no surprises on the bill. Every visit starts with an $89 service call, which is waived when you hire us for the job. We do installs too: water heaters, toilets, faucets, disposals, light fixtures and ceiling fans. We schedule Monday to Friday in 3-hour arrival windows, and our assistant calls you within minutes of your request to get you on the schedule.
Reviews
Pros must be trained to communicate with customers, follow through, and be punctual! Furthermore, Fixit Company must have an English speaking recording so customers know who to contact when a pro does not contact you. I had such a terrible experience with lack of communication! You would think Thumbtack would have read customers reviews and not recommend them at all! So deceiving!
06/01 No show, no call, and no response. Appt was for 9 it’s 9:50 06/02 I updated the review on yesterday after I received a call about the miscommunication of time and the date. But, I should've left just what I rated it the first time. No apologies because here we are again same time after I was told that he would be here today at 9. Again, he hasn't showed up or called. The young man mention that his boss called and chewed him out and he should because you do not uphold your obligations! If you are looking for dependability and customer service this is not the pro to use!
Never showed up. Dispatch started arguing with me on the phone. Won't Recommend. Look at yelp reviews before hiring.
May 26-May 27 2026 I am VERY disappointed with the service I received from this company. I requested a total of 6 fans be installed. I was told the technician by the name of Drew would arrive at 1600 and he arrived at 1645. Once Drew showed up, he didn’t even have a ladder. He asked me if I had a ladder (prior to coming out) and I told him I did but was unsure if it was tall enough due the height of my ceilings. Drew showed up unprepared for the job and unknowingly if the height of my ladder would be tall enough. Luckily, it was. How does a company that installs ceiling fans/light fixtures not have a ladder? But I digress. I also felt that due to the quantity of fans I requested installation for, there should have been more than one technician. After 6 hours, only 2 fans had been installed and the third fan was partially installed. Drew arrived the next day (also not on time) to install the others which also took 6 hours. The nail in the coffin was that Drew broke the fan blade of one of the fans. This particular fan was a 60 inch fan and was $250. This fan was originally placed on the first installation day but he needed to tighten it since it shook a bit on the highest setting. As you can imagine, I was very upset but I understand mistakes happen. By this time, Lowe’s had closed. It was late and Drew stated he had a job the following day (May 28) 2 hours away but that he would meet me at 0600 when Lowe’s opened before he headed to the job and complete the install. We agreed that if Lowe’s wouldn’t accept the fan back, he would reimburse me for the cost of the fan. Drew contacted me at May 28 at 0536 asking if I was up and that he was on his way to Lowe’s. I arrived at Lowe’s at 0604 and he wasn’t there. After waiting a little, I text as well as called Drew. At 0630, after having attempted to call multiple times, I realized he wasn’t going to show up. Not only do I have to get a replacement fan, I know have to pay additional for another install. These days, it is difficult to find people that will follow up with you regarding a service requests. It’s even more difficult to find people that are timely, HONEST and professional. You get what you pay for.
The young man that came to do work for me Cam is very knowledgeable and fast. They did a really good job
He was on time and very good at getting the job done in a timely manner.
The young man was very professional, looked at the job, and within a short period the job was done
Services
Fixit inc - Augusta★ 3.3
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