Absolutely exceptional service.
Flood USA – Water Restoration & Specialized Mold
- 21 hires
- 1 similar jobs done nearby
- Based in Springfield, VA
- 3 years in business
- 12 employees
- Background checked
About Flood USA – Water Restoration & Specialized Mold
At Flood USA, we respond fast, work clean, and treat your property as if it were our own. Our team specializes in water damage restoration and mold remediation, using professional-grade equipment and meticulous attention to detail. We also offer medically focused mold remediation for highly sensitive individuals, with an emphasis on careful containment, preventing cross-contamination, and thorough cleaning tailored to each client’s needs. From emergency drying to detailed mold removal, we focus on addressing the underlying problem and restoring your home or business with care, clear communication, and quality workmanship
Reviews
Vlad and his team were very professional and courteous. They were neat and took care to cover all the furniture and floors to protect them from dust or harm. Vlad provided excellent customer service, answered all my questions, and made sure I knew what the process would be. The job was finished on time.
Technician arrived as promised, but the pricing and services were not transparent. I was charged $129 for what I understood would include an official mold assessment/report. Instead, I received a basic PDF without letterhead containing a photo of a Petri dish and a generic description. When I questioned it, I was told an “official” report would cost an additional $500–$700, which was never explained upfront. I recommend getting all pricing and deliverables clearly in writing before hiring.
Amazing service! Thank you
Did great work and very nice. Only downside was that they said 2 days and it took 3 days and I had to take an extra day off work.
FloodPros did their best to clean a section inside our patio that had mold growth.
I had an excellent experience with this mold removal company from start to finish. They were professional, punctual, and extremely knowledgeable throughout the entire process. After discovering mold in my basement, they quickly assessed the issue, clearly explained the remediation plan, and made me feel confident that the problem would be handled properly. Their team worked efficiently, kept the area clean, and treated my home with great care and respect. What impressed me most was their attention to detail and transparency—they kept me informed every step of the way and answered all of my questions thoroughly. The basement now looks and smells completely fresh, and I have peace of mind knowing the mold was removed safely and correctly. I highly recommend this company to anyone in need of mold remediation services. Exceptional customer service and top-quality work!
The wrong testing was administered & I explained & showed to the owner the mold in my shower & tub. They should have tested that. In stead they said they tested the air which was not explained to me. I feel like it’s a scam & having the matter investigated for a full refund. They claimed the results were negative & I still have not recieved my testing report.
It was a pleasure working with the team. They were extremely responsive and conducted air quality tests to identify the root cause. We were able to fumigate and air scrub to improve the situation after identifying the culprit.
The team at Flood USA did a great job fixing a water issue in my ceiling. Thorough, well priced work. Highly recommend!
Services
Flood USA – Water Restoration & Specialized Mold★ 4.8
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