Very knowledgeable, went above and beyond to help me figure out my problem!
Floor Coverings International
In high demand
- 82 hires
- Based in Colorado Springs, CO
- 7 years in business
- 3 employees
- Background checked
About Floor Coverings International
As a veteran-owned flooring company with 7 years in business, we’re committed to delivering the very best customer service on every project. With our small, dedicated team of two, you’ll get personal attention and clear communication from start to finish. We handle all types of flooring, including hardwood refinishing, tile, carpet, new floor installation, and repairs. Our goal is to make your renovation as smooth and stress-free as possible by managing every detail so you don’t have to. If you’re ready to update your floors with a team you can trust, we’d be honored to serve you.
Reviews
FC Salesman Rick Webster came into my home and took the time to get to know what I needed. Sufi is working to get me on the schedule and get the project underway. If FC’s work is as good as their front end preparation, it should be an outstanding project.
Rick promptly got back to me and got me heading in the right direction for my laminate floor project!
Excellent company to deal with! Rick and Sufi are both very good at what they do. Rick is your first contact as he comes to your home to see your project and discuss options with you. Sufi is the all around office manager, project manager, even warehouse loader driver 😁. She takes care of everything for you from beginning to end. The team they sent out to do our project was headed up by Manny and they did an awesome job on our LVP installation. I highly recommend!!
Great service. Came for the appointment on time, Rick was very professional. We were explained the entire procedure and educated on the process. Looking forward to working with this company.
Our visit with Rick when he came to our house to explain the carpet installation process was second to none. He is very professional without being stuffy. He provided valid concerns and guidance that no other vendors provided. He knows his business and is a pleasure to work with. Rick was not the least expensive, nor was he the most expensive, but he and his organization are clearly the best value. After struggling with other vendors I made the decision to go with Rick's organization on the spot, and paid half down before he left our home. It was a "no brainier".
I'll start by saying the tile floor looks great, however the devil is in the details. I requested the 24x12 tiles be set at a 1/3 offset, but that wasn't told to the installer. I didn't want to wait for the floor to be torn out and relaid so I let it go. I paid extra to have my large appliances moved and the installer just dragged then across the LVP in the living room, leaving large scratches. We had to clean the excess grout off the floor. Mortar, grout and debris was left tracked from the kitchen to the door Trash wasn't completely cleaned up. The baseboard installed over the transition from kitchen to living room left a half inch gap between the board and LR floor. I asked for it to be corrected and we agreed the installer would come back and "stair step" the baseboard with a small diagonal piece. Instead, the installer filled the bottom of the gap so it would be higher then the rest of the boards. Some of the issues were caused by poor communication from Rick, others are laziness or unprofessionalism of the installer.
The meeting with this pro was informative and we receive a detailed quote the same day.
I’m working with Rick on a quote for my front porch. They were quick to get the evaluation scheduled and very helpful in the decision making process!
Rick came out to do the estimate but we discovered that there had been miscommunication with the project. I needed someone to do subflooring not the top flooring. He was able to connect me with someone who will be coming out to give me an estimate for the subfloor.
Needed a tile job done ASAP and had the project completed within 48 hours of reaching out. Quality work and easy to work with. Very reasonable pricing too
Had a great experience with Rick and his team. Magda seemed to be available at any time. Thanks for the new look in our home!
Honest and helped get the job done quickly!
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Floor Coverings International★ 4.8
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