Floor Coverings International - Cleveland West

Paula A.Dec 2024

Great quality and beautiful installed job

Melissa D.Nov 2024

They were really fast to respond to my initial request for an estimate and sent someone within a few days to take some measurements and discuss what the process might look like. I was a little disappointed that I wasn’t given an estimate that night, and told that they would have to outsource the removal and reinstallation of my vanity sink (which seems like a standard part of the job when redoing a bathroom floor). I was given floor samples the next day, which was nice! But I never received an itemized estimate. Even after numerous requests for one. I was just given a general number over text message that was over $700 higher than what was “guessed” the evening when measurements were taken. It was honestly just a waste of my time.

STEPHANIE W.Aug 2024

Brian was amazing. This company provides an wonderful, easy experience from start to finish. If you're looking for quality flooring, and results guaranteed, I highly suggest this company!

Cody C.Aug 2023

Darrell was extremely professional and explained the process very eloquently. Will definitely recommend!

Sandy B.Jul 2022

Extremely responsive, wonderful to work with, and the end result is everything it was promised to be. The floors look incredible. The service and follow through was great.

Derick B.Dec 2021

Very professional and offered a variety of options for our situation.

Venkat M.Oct 2021

Floor installation was very good. Lot of communication gaps, had to do lot of follow up to get the work done.

Joe R.May 2021

Great

Scott K.Jul 2019

Complete projects in a timely fashion, also for the price charged one might consider a total tear out of the old flooring as opposed to laying new floor over existing floor. The end result maybe better.

Laura C.Oct 2017

Never again. Just look at the pictures to see what kind of job they find acceptable. When we immediately called and demanded that they come back the next day to fix, John told us, "We already have the installer on another job tomorrow." It wasn't until we talked to our lawyer and had to threaten legal action that we got them back out the following day. My husband had to take time off work to sit with them to make sure things were corrected. The front office staff is ridiculous as well, everyone is nearly impossible to contact (voice mail and email full?!) Don't bother, keep looking elsewhere unless you like headaches.

Thumbtack customerSep 2016

They were professional and accommodating from start to finish.

Thumbtack customerAug 2016

Easy company to work with. I will recommend to my friends.

Thumbtack customerAug 2016

Consult went well, hopefully now on to the next phase. John was great! Would recommend.