Really solid experience. Team was great, very helpful, clear and flexible! Helped us with more than just flooring! And quality matched price.
Floor Coverings International North Jersey
Licensed
- 48 hires
- Based in Saddle River, NJ
- 31 years in business
- 10 employees
- Background checked
- License verified
About Floor Coverings International North Jersey
Floor Coverings International specializing in all flooring. We have been featured in the Wall Street Journal, Style, Fox Business, CNN Money, Cabin Life, USA TODAY, etc. and have consistently upheld and maintained our reputation as Bond's Top 100 Franchises in North America. We take pride in giving back, and donate to St. Jude's Children's Research Hospital as well as Habitat for Humanity. - Insured - Licensed - Lifetime warranty on our products - 2-year warranty on labor - Certified Floor Coverings International installers with a total of 20 years of experience Flooring is made easy, simple, and stress-free with Floor Coverings International Bergen County. We understand that each home is special, and therefore requires attention to detail. Our focus is paying close attention to detail when it comes to your floors. Whether it is carpeting, hardwood floors, tile, or any of the other options we offer, we carefully treat each design as a custom project, and we work with you to meet your budget and deadlines to install the floors of your dream home. Our Services Include: Hardwood Flooring Carpet Flooring Tile & Stone Flooring Vinyl Flooring Laminate Flooring Eco-Friendly Flooring Kitchen Backsplash Shower Walls Other Flooring Commercial Flooring I’d love to offer you a free in-home estimate to discuss your specific needs and to give you the most accurate quote for your job. We strive to provide inspiration at your feet, and flooring for your life.
Reviews
Once payment was made, communication dropped off completely. Getting Mark to return, respond, or take accountability became nearly impossible. The sales pitch does not match reality. I was told the work would be handled internally, but the job was clearly run by subcontractors with poor coordination and communication. There also appears to be a middleman involved, despite claims otherwise. All I asked for was a simple walkthrough of the finished work. Instead, Mark refused to come back, defended the job without seeing it, and made repeated excuses. Communication eventually stopped altogether, including my number being blocked. They advertise a workmanship warranty, but a warranty is meaningless if the contractor refuses to show up or communicate. If you hire him, do not pay upfront. Don’t rely on promises. Proceed with caution. These pictures are just a few examples.
My floors are beautiful! I am very pleased with this job and would highly recommend. Prompt, easy communication and very neat.
Great response and job done on time.
I had a horrible experience with Floor Coverings International North Jersey. First of all, I went to Thumbtack looking for contractors with high review scores. After speaking with a few, I realized they didn’t have the proper insurance and business license required by my apartment building, so that didn’t work out. Thumbtack then kept sending me other contractors, and unfortunately, I forgot to check the reviews before talking to this one. Before signing the contract, they were very responsive. However, after collecting the deposit, their communication slowed down significantly. They failed to communicate with the workers about how the job should be done, even though I had clearly discussed my requirements with the salesman. On top of that, they gave me the wrong information about the materials I needed to purchase, which resulted in the worker having to go out and buy the correct ones. I didn’t complain much about this issue, but it was an inconvenience. Once the job was done, they aggressively pushed for the remaining payment, even insisting that I pay the worker directly, without giving me enough time to thoroughly walk through the project. Finally, they agreed to pick up the rest of the payment the next day in the morning and had the worker left my apartment I would want to give 1 star, but I think the workers did an alright job, so I gave 2 star The lack of professionalism and customer service made the entire process very stressful. I would not recommend them.
They were pretty good at the work and was very professional and quick.
Uh what a terrible experience
fair price and work was done when they said it would be started and completed.
Very Professional. Highly recommend.
I had a confirmed 6:30 appointment and they never showed up. Completely unprofessional to not call or email and cancel when you have all my information. Ill be looking elsewhere for my home projects
Average quality work.
I always worry every time I hire a professional to do work in the house...are they going to be honest,on time and easily accessible if you need them.I dealt with the owner Mark Mitev from the estimate,contract signing and the finished job and I have not met such an attentive and dedicated person to his job as Mark is.I will surely recommend this company for future job to my family and friends...at the end they finished ahead of schedule.
Mark came to our home with samples and helped us select what we wanted. The materials came in in about a week and install was scheduled. They installed quickly and efficiently and left the room clean!
Replaced padding for half of the room. Got the job done on time.
I was not provided a service. I was quoted a price to refinish my floor. The workman showed up and did not want to do the job. He wanted to replace the floor. The floor is an engineered floor which can be refinished up to two times and this would have been the first. I think they only wanted to do a more expensive job. I've had others look at the floor who were willing to refinish it. Very disappointed. Very close to calling this a bait and switch.
i was very satisfied with the job and they did a great job everyone loved it thanks a lot ms Nichols
Services
Floor Coverings International North Jersey★ 4.7
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