I've had a very good experience working with Prince to get our living and dining room carpet replaced with oak hardwood to match the rest of our downstair space. When he came to measure the floor he had brought a few samples to try to match the color of our original floor which was a plus. He was spot on with the lead time of ordering the floors and the installation timeline. His contractor came as scheduled and performed the job with utmost professionalism. The job was completed as projected and all residue from the job promptly removed to give us a clean space to put our furniture back in place. I also want to add that I have gotten 3 quotes for this job and Floor Coverings Int'l was the most competitive bid. I was taking a bit of a risk with this vendor having gotten other bids from known entities I have worked with in the past but my risk paid off with a positive experience.
Floor Coverings International Of SF Bay Area CA
- 9 hires
- Based in Campbell, CA
- 8 years in business
- 15 employees
- Responds in about 5 minutes
- Background checked
About Floor Coverings International Of SF Bay Area CA
Thank you for giving us the opportunity to inspire you with your new flooring project. At Floor Coverings International our mission is to provide an exceptional service experience. From your flooring design consultation to installation we will not only inspire your dreams, but we will bring them to life in your home. Our commitment to you is that we will do everything within our power to deliver the best in home flooring experience in North America. Our proprietary collection of top quality flooring selections including Carpet, Hardwood, Tile, Laminate, Vinyl, Area Rugs and Eco-Friendly options are brought to you from major manufacturers, ensuring they will perform to the highest industry standards. From product selection to installation, we are committed to your 100% satisfaction.
Reviews
It was so great to work with Prince. Very Professional and true to his word. I definitely will recommend him to everyone!!!
He called me at 10 o’clock in the evening on a work night. Then got mad and said I was real because I didn’t respond.
They did a fantastic job with installing vinyl flooring at my apartment. Completed the job in 2 days.
I would not hire this contractor again because communication was poor and the work was subpar. My initial conversations with Prince and Philip were good, they gave me a good price and answered all my questions. Everything changed on the day of the work, Prince had told us that we could be in the house while the work was going on since they will use the water stain. We decided to still go out of town since we thought the whole process will be disruptive. When the contractor showed up he told us that we can't be home since they have to use an oil stain. Thank god we had planned to be out of town. The kicker though was the foreman said they would have to disassemble all the furniture and move it downstairs and it would cost an extra $600. I had been told by Prince after Philip visited the home and gave an estimate that the team would move the furniture around the room and here I was being held hostage to pay up more at the last minute. I agreed to do it since I did not really have a choice. The work was supposed to be completed by Friday and we were supposed to be back in town on Friday afternoon. So Thursday I texted prince to ask about the status of the work and he told me it would not be completed by Saturday and asked me to speak directly to the foreman who told me next week. I asked them to sort it out and then I was assured that work will be completed on Saturday and not Friday as I had been promised. When we came home the floors had been stained but so had been walls and floor boards. I sent some photos to Prince who sent his team to remove the stains, they removed some of them, but I need to get the walls painted and get new floor boards. I don't know why they did not take them off. Overall, it felt like an amateur hour and I would never go with this contractor again.
These guys were amazing. Customer service, Follow-up calls, in person quotes, answering all our questions, and communication was on point. Chris was superb when he came to the house to inspect the flooring regarding explanation of the process and his recommendations reassured us we were making the right choice. We highly recommend them. His crew that came to do the work didn't mess around, they came to assess and got straight to work, friendly and efficient crew.