Footprints Bath and Tile of Metro Detroit

Nathan H.Oct 2025

Tile workers laid nice tile, they cleaned up well after themselves, and they were polite. However, I have A LOT of issues with the management. I felt like I had to tell the sales guy, owner, project manager and the working level guys all the same thing just to have things forgotten and messed up anyways!I got ghosted by the project manager for a day. Incredibly frustrating to work with. No one knows when anything will get done. I also would NOT recommend these guys as a remod company either. Again, they laid straight tile, but that's where it ends. They are lowsy plumbers, they tried to cut my floor joists in half instead of cutting holes to plumb a drain. They raised the drain above the subfloor instead of recessing into the floor as I wanted. They have no carpenter on staff so they can't finish windows or doors. I had to contract that separately myself after they told me they would take care of it for a week but never did. They made a big mess and left food everywhere for weeks. It's a wonder I didn't get mice. The prep work was poor too. They didn't make the walls flat prior to install which led to big mortared gaps behind the tile edges at the end. And they left unfinished cement board edges and left over mortar for me to deal with.