At first it started out fine as he quickly diagnosed issues. Paid up front (including labor). When it came time to repair, he was not able to fix the microwave with only the part he ordered and said he would come back on a rescheduled date. On that rescheduled date, he did not show up at all or call/text me that he wasn’t going to show up, making me miss work. I had to reach out and ended up pushing the date back because he was “behind”. Later that same day, he said that he was going to be unable to fix it due to some bulletin board he read (which should’ve been done prior to starting the work) and would only refund me the appliance part I paid for that wasn’t even needed. I never received the refund and had to reach back out again a week later, receiving excuses on his end to finally push it through. He refused to refund the labor and I had to get Thumbtack involved to get my full money back for the microwave repair he could not complete. This guy is a bit scattered and hard to work with. Would not recommend.
freedom fighters appliance repair
- 61 hires
- Based in Lowell, AR
- 4 years in business
- 2 employees
- Background checked
About freedom fighters appliance repair
freedom fighter appliance repair is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. I am just now signing up for this business but I am on Angie’s leads to and I have over 15 reviews all five stars
Reviews
Took longer than expected but they were responsive.
Does not respond to questions
Great job!
Quick and did a great job.
Very quick and informative. Explained everything so I knew what happened and even talked about another appliance issue I had. Definitely will be using C&C again
Waiting on parts
Went out of his way to find the correct parts for my 19 year old machine. Superb service!
James knew immediately what was wrong with our washing machine. We look forward to his return to complete the repair.
He helped us to check dryer and quickly identified the issue, fixed and explained us the reason. He is very knowledgeable.